Who We Are: We are SP Data Digital, and we like to shake things up! We promote great culture and embrace a team of entrepreneurs that think outside the box and challenge the status quo. We work hard and encourage innovation. We are THE Customer Service source for our partners, and we provide support for some of the industry leaders in Telecom, Finance, Technology, and Security! For more information on SP Data Digital, visit our website at https://www.spdatallc.com/about. What we offer:
100% Work From Home Opportunity
Three weeks of fully paid training
Competitive compensation + Uncapped Bonus (Up to $20 total compensation per hour)
Full-time positions - 40-hour week!
Opportunity for growth and development
Equipment provided
We have great Benefits: HEALTH + DENTAL + VISION (We\xe2\x80\x99ve got you covered!)
The Job: As a Remote Outbound Sales Associate, you will place calls to existing and past customers:
Making outbound calls, promoting Tv, internet, mobility, security, and home phone
Building rapport, and creating a great customer experience by asking probing questions and actively listen to the customer\xe2\x80\x99s request
Presenting products and services based on the customers\xe2\x80\x99 needs, and handling objections by explaining how the services and products will benefit them
Review the customers\xe2\x80\x99 file to ensure they\xe2\x80\x99re receiving the best value for their account
Developing relationships with customers, using active listening to empathize, provide solutions and partner with customers on a resolution
Do you have experience working in a customer service sales environment? Are you ambitious, outgoing, and an outstanding communicator? Do you want to work for a company that has a phenomenal culture and a fun working environment? We want you on our team! You\xe2\x80\x99d be a great fit if you:
Are a sales-oriented individual with at least 6 months of sales experience (Knowledge with up-selling, win-back, and renewals are an asset!)
Have previous call center experience
Have a quiet, distraction free place to work
Have experience working with computers, and the ability to use multiple platforms at the same time with ease
Are a problem solver, using past experiences and your creative brain to craft solutions that makes sense for our client and the customer
Have the ability to connect a computer directly to your modem with an Ethernet cable while working
Recruitment process:
First interview with member of Talent Acquisition team on Zoom
Second interview with Operations Manager on Zoom
Employment paperwork and background check via email by HR team
Equipment deployment on site at our Toronto location (1920 Yonge St.) on designated day prior to training (Must be able to carry and transport desktop PC)
Attend day one training on Zoom from comfort of your home
Please note: All documents sent from HR must be completed and returned to be scheduled for equipment deployment and to begin training. SP Data Digital is an Equal Opportunity Employer: We believe that diversity is integral to our success, and do not discriminate based on race, color, religion, age, or any other basis protected by law. #spon
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