Job Description

As an Application Consultant for the Professional Services Group, this professional will be responsible for configuring the software application to meet clients' business requirements. They will collaborate closely with clients to design, configure, and deploy solutions that address their unique needs and drive business outcomes. They will possess excellent communication and problem-solving skills while maintaining a solutions-oriented mindset. Some travel may be required depending on business requirements.
This remote role welcomes candidates anywhere in Canada and the US with up to 10% travel to client sites within North America.
Salary expectation:
Up to $85,000
What your impact will be:
You will partner with clients to understand their business needs and deliver tailored workforce management solutions. By combining technical expertise with strong client relationships, you will ensure smooth software deployments, effective adoption, and long-term client success.
Key Responsibilities:

• Implement and configure workforce management software for new and existing clients.
• Translate client requirements into customized solutions that improve workflows and operational efficiency.
• Lead user training and provide ongoing support to maximize adoption and satisfaction.
• Manage data migration, integration, and testing to ensure quality system deployments.
• Create and maintain client-facing documentation, reports, and presentations.
• Identify opportunities for process improvements and recommend best practices.
• Provide post-implementation troubleshooting and guidance to ensure sustainable client outcomes.

What we're looking for

• Bachelor's degree in Computer Science, Information Technology, Business, or a related STEM discipline, or equivalent practical experience.
• Proficiency in Java or another object-oriented programming language.
• Experience with SQL Server or Oracle databases.
• Understanding of both Windows and Linux operating systems.
• Network troubleshooting experience.
• Familiarity with project management concepts and methodologies.

What would make you standout:

• Exposure to workforce management systems or software implementation (a plus).
• Internship or work experience in consulting, customer service, or software implementation (preferred).

What we can offer:

• 3 weeks' vacation and 5 personal days
• Comprehensive Medical, Dental, and Vision benefits starting from your first day of employment
• Employee stock ownership and RRSP/401k matching programs
• Lifestyle rewards
• Remote work and more!

About Harris:
Harris is a leading provider of mission critical software to the public sector in North America. As a wholly owned subsidiary of Constellation Software Inc. ("CSI", symbol CSU on the TSX), Harris has become the cornerstone for CSI's investment in utility, local government, school districts, public safety, and healthcare software verticals. Our success has been realized through investments in our proprietary software and market expertise. This focus, combined with acquiring businesses that build upon or complement our offerings, has helped drive our success. Harris will continue to growth through reinvestment - both in the people and products that we offer and making investments in acquiring new businesses.
About Service link:
Service-Link specializes in optimizing fieldwork activities and processes to improve productivity, effectiveness and knowledge. Our software provides real-time scheduling, optimization, routing, inventory, dashboarding, AVL, GIS, dispatch and mobile communications. This enables utilities to streamline and automate many of the processes associated with field service. The result is improved mobile workforce performance at a lower operating cost. For the typical utility company, two-thirds of employees are field-based, making the automation of field personnel and the extension of critical business applications to remote users a key opportunity for productivity improvement and cost reduction.
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Skills Required