Job Description

Contract type:

Independent contractor (freelance)

Schedule:

Sunday 9 AM-6 PM, Monday to Thursday 11 AM-7 PM (Toronto time)

Compensation:

CAD 20-23 / hour (monthly invoicing)

Start date:

Mid-October 2025

Main Responsibilities

1) Client support

Handle client onboarding and offboarding processes. Respond to client inquiries (email, phone, messaging). Resolve client issues in a professional, solution-oriented manner.
2) Administrative operations

Manage contracts and internal documentation. Support scheduling and coordination between clients and teachers. Answer calls and ensure clear communication flow.
3) Content & communication support (support role)

Assist in creating social media content. Help maintain a consistent brand image across platforms.
4) Collaboration

Work closely with the Operations Manager and teaching team. Contribute to process improvements and enhanced client experience.

ProfileLanguages:

English (B2 minimum); basic French is an asset.

Skills:

Strong organizational and multitasking abilities. Excellent written and verbal communication in English. Problem-solving mindset; professional handling of client requests. Comfortable with administrative tasks and digital tools (Google Calendar, CRM, Trello, etc.).

Personality:

Reliable, proactive, detail-oriented. Team player with a positive, professional attitude. Eager to learn and grow in a multicultural environment.

Contract Framework (Freelance / Independent Contractor)

Status:

Independent contractor. The contractor is not an employee of FLS (no employee benefits, payroll, or withholdings).

Autonomy:

The contractor determines how to perform the services, while being available during agreed time slots to ensure continuity.

Tools & expenses:

Contractor uses their own equipment and internet connection.

Billing & taxes:

Contractor issues a monthly invoice (hourly rate agreed). Contractor is fully responsible for their own tax and social obligations (Canada/Ontario and/or country of residence).

Non-exclusivity:

Contractor may work with other clients, provided there is no conflict of interest and confidentiality is respected.

Confidentiality & IP:

NDA applies; professional deliverables are assigned/licensed to FLS.

Termination & evaluation:

Initial 3-month evaluation period. Either party may terminate the contract with reasonable notice (e.g. 14 days), except in cases of serious breach.

Compliance:

The agreement is subject to Ontario and Canadian law, and applicable international obligations. The classification as an independent contractor depends on the actual working relationship (autonomy, control, risk).

Important (non-legal note):

This job posting is designed to align with independent contractor conditions in Ontario. FLS recommends legal review of the final service agreement before signature.

Recruitment Process

Application:

Send CV + short cover note to laurajulie.rodriguez@gmail.com (subject: Student Services Coordinator - Freelance*).

Three interviews:

skills, case study, culture & collaboration.

Reference check:

minimum of two references.

Equal Opportunity

FLS is committed to equity, diversity, and inclusion. Applications from all qualified individuals are welcome.

Type d'emploi : Pigiste / Freelance

Remuneration: 20,00$ a 23,00$ par heure

Heures prevues: 35 par semaine

Avantages:

Evenements d'Entreprise Travail a domicile
Langue:

Anglais (Obligatoire) Francais (Souhaite)
Lieu du poste : Teletravail