Remote Customer Care, Sales & Team Manager Sd
Markham, ON, Canada
Job Description
Reporting to your mentor, the Remote Customer Care, Sales & Team Manager leads a team in customer service and sale associates to meet business goals within AO National. The incumbent will work to protect the interest of customers.KEY RESPONSIBILITIES:
- Manages teamsxe2x80x99 day-to-day performance.
- Provides coaching and feedback to motivate and engage employee outcomes in the attainment of organizational goals and objectives; acts to address gaps in performance which may impact outcomes.
- Leverage a proven outreach program to connect with potential clients through virtual platforms.
- Deliver engaging and persuasive presentations via Zoom, showcasing our products and services.
- Train and mentor team members on sales techniques, product expertise, and relationship-building skills.
- Builds and maintains relationships across Customer Care.
- Experience creating goals and developing strategies to achieve the goals
- Train and mentor team members on sales techniques, product expertise, and relationship-building skills.
- Showcase a strong work ethic, committing to delivering exceptional service.
- Fully proficient in use of MS Office
- Strong facilitation and management skills
- Problem solving and decision-making skills
- Demonstrated superior verbal and written communication skills
- Demonstrated abilities of working collaboratively with multiple work groups
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Job Detail
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Job IdJD2352970
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationMarkham, ON, Canada
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EducationNot mentioned