Job Description

Job Summary

The Good Shepherd's Lodge provides basic needs to the homeless people of the County of Lambton. We work collaboratively to develop realistic community awareness of homelessness and provide an important link between homes people and the resources they need, including services such as shelter, food, hygiene, and mental health and addictions support, housing advocacy and crisis and life skills counseling.

Responsibilities and Key Duties

Client Support

Support clients- register, monitor overall well being Advocate for client needs Assist in identifying potential challenges and provide input Engage clients-document background information and history Understand issues of the population Orient new arrivals to shelter protocols and policies Observe and assess agitation levels in order to proactively defuse potentially aggressive situations Assist with problem solving skills and support
Program Support

Work with a team to promote a supportive environment Ensure flow of critical information including documentations and shift change to bring forward issues and occurrences Promote a mutually supportive environment that emphasizes collaborative approaches and values the contributions of all members, including staff and clients
Related Duties

Perform day-to-day administrative duties including maintaining database, client intakes, assisting with paperwork Effectively de-escalate, diffuse and monitor overall shelter environment for safety Ensuring or assisting with meal preparation Prioritize in a busy work environment Work within a team with staff and supervisors to promote a supportive respectful environment Conflict resolution Time management Contribute to the overall cleanliness and upkeep of the shelter

Qualifications

A background in Social Service Work and/or combination of education and related life experience. Excellent oral and written communication skills and effective interpersonal skills. Ability to work with socially disadvantaged people. Demonstrated ability to work both independently and under supervision. Demonstrates knowledge of Community based resources. Possess current First Aid, CPR, Non-Violent Crisis Intervention certificates (preferred) Provide an original copy of a Criminal Records Check (CRC) with vulnerable sector screening secured through the national Canadian Police Information Centre or through a local police detachment Support for and an understanding of the purpose and mission of The Inn of the Good Shepherd.
Job Types: Part-time, Permanent, Casual

Pay: From $22.87 per hour

Benefits:

Casual dress Company events Employee assistance program Extended health care On-site parking RRSP match
Work Location: In person