Job Description

The Relief Cleaner is responsible for cleaning the administrative office buildings, as well as C.M.H.A. H.K.P.R. managed apartments and community spaces, as assigned. Shifts are assigned as needed to support the cleaning team, in accordance with the Collective Agreement between C.M.H.A. H.K.P.R. and C.U.P.E. Local 5258.
The ideal candidate will have experience with commercial and residential cleaning, and reliable transportation to be able to get to our locations in Peterborough and Kawartha Lakes as needed.
Location: Peterborough and Kawartha Lakes
Status: Relief
Posting# CLN-RLF-10-25
Wage: $18.00 per hour
Application Deadline: 12:00 Noon on November 11, 2025
Key Responsibilities
1. General cleaning tasks

• Transport cleaning equipment from site to site as necessary
• Mix various cleaning products, as directed without supervision
• Communicate on a regular basis with the Lead Cleaner, other Supportive Housing Program staff members regarding cleaning and client issues/observations
• Provide feedback for maintenance of supplies inventory
• Communicate with clients regarding their cleaning needs
• All cleaning is completed within Infection Prevention and Control (I.P.A.C.) guidelines

• Clean and disinfect C.M.H.A. offices and meeting room locations including garbage, refuse removal and general office cleaning services
• Clean and disinfect C.M.H.A. client/tenant residences including floors and furniture, windows, appliances, bathrooms (cleaning sinks, toilets and showers) and vacuuming carpets
• Clean and disinfect other apartments or locations by special request including hallways and laundry rooms

2. Performance Management and Professional Development

• Participate cooperatively in the agency performance management process/system
• Stay current on relevant legislation and best practices, current research, policies and procedures
• Participate in ongoing professional development and mandatory training
• Actively engage and participate in supervisory process

3. Health and Safety - Worker Responsibilities

• Work in compliance with the Occupational Health And Safety Act, applicable regulations and all organizational health and safety requirements and procedures to ensure the health and safety of clients, staff/colleagues, volunteers and students

4. Client Safety
Adhere to C.M.H.A. H.K.P.R. client safety programs including program policies as well as infection control and prevention procedures. In partnership with clients, family members, and fellow staff, maintain open lines of communication to assist the organization in identifying and achieving quality outcomes for client safety. Report client safety incidents and suggested improvements to manager or delegate.
5. Other Duties as Assigned

• Attend, participate in team/staff meetings, and all-staff meetings as required
• Participate in agency quality improvement activities, e.g. accreditation projects, committee work, special events, etc.
• Participate in quality improvement activities at the team/program level
• Participate in external committees as required
• Duties may change from time to time

Requirements of the Position:
A. Education and Training
Partial Completion of secondary/high school.
We recognize that mandatory training before hire is an asset, however, successful completion of the training applicable to this role shall be requirements for continued employment in this position:

• Health and Safety Training (including but not limited to the following):

• Workplace Hazardous Materials Information System (W.H.M.I.S. 2015)
• I.P.A.C. - Infection, Prevention & Control
• A.O.D.A. - Accessibility for Ontarians with Disabilities Act
• Workplace Violence

A S.I.S.T. - Applied Suicide Intervention Skills Training * Verbal Intervention Training

• First Aid/C.P.R. - Cardiopulmonary Resuscitation

• Disinfecting 101 (S.W.I.S.H.)

B. Related and Relevant Experience
Mandatory experience

• 1 year previous cleaning experience

C. Competencies

• Refer to C.M.H.A. H.K.P.R Competency Matrix

D. Other

• Valid G driver's license or reliable transportation
• Automobile in good repair and insurance coverage as required by agency policy
• Satisfactory police records search
• Satisfactory references
• Intermediate to advanced minus proficiency in French
• Lived expertise with a mental health concern or addiction, either personally or with a family member is an asset
• Proof of receipt of full COVID-19 vaccine
• Ability to work remotely, for example from home, as required.

• Requirement to have reliable home internet service and the technology to complete work from a remote location, for example computer/laptop, telephone, etc.

Working Conditions:

• Regularly works in the community (clients' homes) in various types of settings and regularly in an office setting (C.M.H.A. H.K.P.R. administrative offices)
• Has contact with individuals living with serious mental illness and/or dual diagnosis and/or addictions, individuals who are experiencing emotional and/or mental health issues

Skills Required