Degree/Certifications Required: Post secondary is ideal, RTE Safe Agilist certificate, Scrum Master certification, PMP (asset)
Years of Overall Experience: 5-7 years of experience (flexible)
Preferred Candidate Background: Asset Management and Wealth is highly preferred, banking or financial institution experience
How will performance be measured: KPI's/SLA's. How they communication and influence, problem solve, build their team, get the team working. What - how many delivery commitments they meet, quality of how they meet those etc.
Selling Points of Position (CVP): working for a large enterprise, lots of opportunities to grow and move around and support different groups and across client, opportunity for FTE
Summary of day-to-day responsibilities:
Facilitates release processes, coordination, and execution. Escalates impediments, manages risk, helps ensure value delivery, and helps drive relentless improvement. Participates in transformation, coaching leaders, teams, and Scrum Masters in the new processes and mindsets required to achieve agility.
Works closely with Solution Train Engineers in coordinating the various releases in a Journey or Platform, as well as broader orchestration of work within the NEW operating model.
Customer:
Manages and optimizes the flow of value through releases using various tools such as Scrum and Kanban
Facilitates PI Readiness through coaching and supporting development of Roadmaps, Features, Releases
Facilitates System Demos, PI Planning, Pre- and Post-PI Planning meetings
Co-ordinates successful delivery of the Features to be deployed in the Release by taking into consideration dependencies, order and architecture
Summarizes & Publishes the Team PI Objectives ensuring everything is rolling up to the Vision, Bold Aspirational Goals (B.A.G) and Objectives and Key Results (OKRs)
Tracks and produces key metrics and dashboards to monitor releases
Facilitates Synchronization meetings (e.g., Release sync) as required to keep delivery aligned to achieving the business outcomes
Works cross-functionally to align strategy, methodology and execution with all relevant stakeholders (i.e. Product Owners, , Release Management, Architecture etc.)
Escalate and Track impediments from teams which are a part of their release scope
Manages Risks and Dependencies of their release
Provides input on required resourcing from across the Bank to support the release
Coaches and promotes collaboration to Leaders, teams, and Scrum to enable high performance
Partners with Business Owners, Product Managers and Product Owners to help assure strategy, vision and road map alignment and execution
Improves the flow of value through value streams by working to improve DevOps and Release on Demand Competency
Drives the Lean Innovation Cycle with Business and Product Management
Primarily functions as a servant leader fostering Lean-Agile Continuous Delivery DevOps mindsets
Shareholder:
Applies best practices and knowledge of internal / external business issues to improve products or services in own discipline
Applies engineering and service philosophy principles to release practices, contributes to the development of engineering and service guidelines and principles by providing feedback to the practice leaders based on platform knowledge, experience and identification of opportunities
Contributes to the creation of release and/or solution metrics with the goal of demonstrating automation progress and benefits achieved
Develops and recommends technical strategies and solutions to maintain or expand service levels
Leads and / or participates in cross-Product Family / Group activities to identify risk / provide guidance for complex situations
Interacts with governance and control groups, (e.g. regulatory / operational risk, compliance and audit) to provide subject matter expertise and consult on risk issues / items related to releases and solutions
Keeps abreast of emerging issues, trends, and evolving regulatory requirements and assess potential impacts
Protects the interests of the organization - identify and manage risks, and escalate non-standard, high risk transactions / activities as necessary
Maintains a culture of risk management and control, supported by effective processes in alignment with risk appetite
Employee/Team:
Participates fully as a member of the team, support a positive work environment that promote service to the business, quality, innovation and teamwork and ensure timely communication of issues/ points of interest
Provides thought leadership and/ or industry knowledge and participate in knowledge transfer within the team and business unit
Keeps current on emerging trends/ developments and grow knowledge of the business, related tools and techniques
Participates in personal performance management and development activities, including cross training within own team
Keep others informed and up-to-date about the status / progress of committed work and / or all relevant or useful information related to day-to-day activities
Contributes to team development of skills and capabilities through development of others, by sharing knowledge and experiences and leveraging best practices.
Leads, motivates and develops relationships with internal and external business partners / stakeholders to develop productive working relationships.
Contributes to a fair, positive and equitable environment that supports a diverse workforce
Provides strong leadership who can facilitate buy-in and commitment while providing focus and clarity
Acts as a brand ambassador for the bank, both internally and/or externally
Breadth & Depth:
Key Subject matter expert with specialized knowledge in coordinating, leading and coaching multiple agile teams
Assists with coordinating the ceremonies, backlogs releases of various agile teams to successfully release in a Program Increment a part of the release
Works with pods within a Product Group / Product Family to drive continuous improvement
Ensures there is alignment between the Program Increment's business outcomes design and delivery
Addresses difficult obstacles within their release thinking critically to resolve impediments, be it architectural, leadership or logistics
Supports an environment where team freely escalates challenges; facilitates change through positive reinforcement of successes
Experienced Scrum Master/Project Manager/Coach capable of supporting growing number of teams (3-4 agile teams)
Requires full understanding of the processes, procedures and systems
Helps resolve complex problems and is able to identify viable and often innovative options
Begins to influence outside of immediate work and/or Agile team
Uses best practices and knowledge of internal or external business issues to improve efficiency of own and other teams
Generally reports to Practice Area Lead or Practice Lead and contributes directly to assigned Journey or Platform
Must-Have Hard Skills:
5-7 years of experience as a Release Train Engineer
Post secondary education (university is preferred)
Proficient in Agile management tools - Confluence, Sharepoint and Jira
Soft skills:
Very strong and clear communication (written and verbal)