Job Description

Key Responsibilities:

Environmental Coordination & Scheduling

+ Manage the calendar for all non-production and production environments, ensuring optimal availability and minimal conflicts.
+ Track environment usage, maintenance windows and refresh schedules.

Request Management

+ Serve as the primary point of contact for all non-prod environment requests.
+ Evaluate and prioritize requests based on business needs and technical feasibility

Communication & Documentation

+ Send environment status minutes weekly
+ Send timely communications regarding environment availability, outages, changes and refreshes.
+ Maintain clear documentation of environment configurations, schedules and requests.
+ On call for urgent production outage communications

Collaboration and Problem Solving

+ Work closely with development, QA, infrastructure and SAP teams to understand environment needs and constraints
+ Facilitate discussions to identify and implement optimal solutions for environment provisioning and usage.

Technical Oversight

+ Understand technical SAP landscape components and server types (e.g. applications servers, database servers).
+ Coordinate with technical teams to ensure environments are properly configured and maintained.

Qualifications:

Proven experience managing IT environments, preferably in a large enterprise setting. Familiarity with SAP systems and server infrastructure (Windows, Linux, cloud/on-prem). Strong organizational and communication skills. Ability to work independently and manage multiple priorities.

Preferred Skills:

Experience in global IT operations or large-scale enterprise environments. Background in software development, infrastructure, or systems engineering. Knowledge of ITIL or other service management frameworks.

Applications will be accepted until November 17,2025.


We regularly assess market data to ensure we offer a competitive compensation package for our associates. The base salary for this position ranges between $115,000 - $130,000 per year. Where the successful candidate may fall within the range depends on relevant education, work and/or management experience and other business-related and job-necessary qualifications. This position is also eligible for Cognizant's discretionary annual performance-based bonus, as well as benefits that support your physical, mental and financial wellbeing.