Job Description

What is the opportunity?

The Release Manager will play a key part in planning, scheduling, and coordinating the rollout of Enterprise Software Deployments & Windows Operating System Updates. In this role you'll independently and effectively manage all Client Relationships respective to Line of Business. In addition, the Release Manage will schedules and coordinate Application Compatibility Testing (ACT) events required for Operating System updates and other Enterprise Software.

What will you do?

Schedules, manages and plans all Enterprise Software Deployments & Windows Operating System Updates to respective Line of Business / Profile Manages and track all deployments - trends towards month over month improvement in wait and rollout times Provides updates to Application Owners following all deployments Captures and tracks monthly metrics and deployments stats for submission to senior management Provides superior client experience and strengthens relationship with business partners

What do you need to succeed?

Previous experience managing end to end Application Compatibility Testing for Enterprise Applications and Operating System Updates 3+ years of experience in a similar role Skilled at raising and tracks deployment issues, strong ability to removes barriers, resolves issues of varying complexity involving stakeholders and escalates to appropriate level where required Previous experience planning monthly updates, monthly metrics and deployments stats for submission to senior management Strong communication skills- ability to ensures all communication (e-mail, phone, etc.) is clear and concise and consistent with Code of Conduct and policies

Nice to Have

Previous banking experience or financial industry experience

What's in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable Leaders who support your development through coaching and managing opportunities Ability to make a difference and lasting impact Work in a dynamic, collaborative, progressive, and high-performing team A world-class training program in financial services Opportunities to do challenging work

#LI-POST


#TechPJ

Job Skills

Business Continuity and Disaster Recovery (BCDR), Client Relations, Communication, Customer Experience (CX), Customer Service, Decision Making, End-to-End Testing, Group Problem Solving, Interpersonal Relationships, IT Systems Management, Long Term Planning, Operating System Updates, Planning Ability, Service Request Management

Additional Job Details

Address:

MEADOWVALE BUSINESS PARK, 6880 FINANCIAL DR:MISSISSAUGA

City:

Mississauga

Country:

Canada

Work hours/week:

37.5

Employment Type:

Full time

Platform:

TECHNOLOGY AND OPERATIONS

Job Type:

Regular

Pay Type:

Salaried

Posted Date:

2025-09-17

Application Deadline:

2025-09-22

Note

Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

I

nclusion

and Equal Opportunity Employment

At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

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Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.