Job Description

Competition # : 41165

Department: Community Services

Location: HALIFAX

Type of Employment: Permanent

Union Status: NSGEU - NSPG

Closing Date: \xe2\x80\x8b20-Dec-23 \xe2\x80\x8b (Applications are accepted until 11:59 PM Atlantic Time)

About Us

At the , we are a large and diverse department providing a broad portfolio of programs and services including Child and Family Wellbeing (CFW), Employment Support Services(ESS), Income Assistance (IA), Homelessness and Supportive Housing, and Disability Support Program(DSP).

Through our services, we advocate and help vulnerable Nova Scotians be independent, self-reliant, and secure. We work collaboratively across the province with a strong dedicated network of supports and staff, to achieve desired and shared outcomes for all.

About Our Opportunity

Join our dynamic team at Service Excellence as we kick off an exciting expansion to enhance the digital landscape at DCS! As our new Release and Enhancement Coordinator, you won\'t just be part of the team - you\'ll be at the forefront of driving innovation and delivering modern technology solutions to make a real impact. Picture yourself taking charge of IT releases, driving the prioritization of enhancement requests, and leading the release management process. Reporting directly to the Director of Operations Planning, you will play a pivotal role in our mission to provide innovative digital solutions to DCS participants, partners and staff.

Primary Accountabilities

• Lead the planning, coordination, and implementation of system releases.
• Collaborate with cross-functional teams to gather release requirements.
• Provide strategic guidance on enhancing system capabilities.
• Continuously improve release management processes and workflows.
• Manage day-to-day relationships with staff at DCS, contract service providers, and team members.
• Track, analyze and prioritize enhancement requests, collaborating with partners to align with business goals.
• Develop and deliver internal and external communication plans.
• Maintain release, requirements, and system documentation.

Qualifications and Experience

A Bachelor\'s degree in Business Administration, Marketing, Computer Science, or other related field with six (6) years experience in release management, enhancement prioritization, and relationship management. You will have a proven ability to lead cross-functional teams, aligning IT groups for effective task completion. You will also demonstrate:

• Strong analytical, time management, and leadership skills.
• Exceptional written and verbal communication skills, adapting to diverse technical and non-technical audiences.
• In-depth knowledge of software development lifecycle, quality assurance, and software procurement.
• Meticulous attention to detail with a track record of meeting deadlines.
• Expert problem-solving skills for addressing business and Product Team issues.
• Proficient in organizing workloads, multitasking, and adapting to changing priorities.
• Skilled in producing business requirements, specifications, and options analysis.
• Outstanding interpersonal skills, thriving independently and within cross-functional teams.
• Quick learner with a high degree of adaptability to new technologies.
• Expertise in assessing and managing risks in software releases, including contingency planning.

While not required, desirable assets include knowledge of and experience with automation tools for release processes to ensure efficiency and consistency.

We will assess the above qualifications and competencies using one or more of the following tools: written examination, standardized tests, oral presentations, interview(s), and reference checks.

Equivalency

We recognize equivalent combinations of training, education, and experience, providing opportunities for individuals with diverse backgrounds to contribute their skills and expertise. Equivalencies include but are not limited to:

• A completed related masters degree and four (4) years related experience
• A completed related diploma and eight (8) years of related experience
• At least 10 years related experience.

Applicants relying on education and experience equivalencies must demonstrate equivalencies in their application.

Benefits

Based on the employment status, we also offer a wide range of benefits such as:

• Employee and Family Assistance Programs (EFAP)
• Three (3) weeks vacation to start, and annual pay progression.
• Health, Dental, and Life Insurance.
• Pension, General Illness and Short/Long Term disability.

. Click to learn more about our various benefits offering and eligibility criteria.

Working Conditions

Most of your time is spent in a comfortable office setting. Travel may be required at times. You must have the ability to balance conflicting priorities, handle stressful situations, and work both independently and collaboratively as a team.

What We Offer

• Career Development where you have access to career guidance, tools, resources, and ongoing training for every stage of your career
• Engaging workplace: our Employees feel valued, respected, connected, and tuned in, we have forward-thinking policies and strategies
• Countless career paths
• Department specific flexible working schedules

Pay Grade: PR 17

Salary Range: $3,091.70 - $3,631.17 Bi-Weekly

Employment Equity Statement:

Our goal is to be a diverse workforce that is representative, at all job levels, of the citizens we serve. The Government of Nova Scotia has an Employment Equity Policy, and we welcome applications from Indigenous People, African Nova Scotians and Other Racially Visible Persons, Persons with Disabilities and Women in occupations or positions where they are under-represented. If you are a member of one of these equity groups, you are encouraged to self-identify on your electronic application.

This is a bargaining unit position initially restricted to current civil service employees represented by the Nova Scotia Government Employees Union (NSGEU). If applying from outside a government office, employees must apply correctly via this link:

Failure to apply correctly means that your application will not be given first consideration as a bargaining unit applicant, and will only be included if external applications are pursued.

External applicants and current casual employees will only be considered if there are no qualified civil service bargaining unit candidates. PLEASE NOTE: Candidates will not be considered for an interview if applications are incomplete or are missing information.

Offer of employment is conditional upon the completion of all applicable background checks and confirmation of credentials, the results of which must be satisfactory to the employer. We thank all applicants for the interest, however, only those selected for an interview will be contacted. All questions and concerns may be directed to Competitions@novascotia.ca.

Government of Nova Scotia