Job Description

Job Overview

We are seeking a dynamic and results-driven Relationship Manager to join our team. In this role, you will be responsible for building and maintaining strong relationships with clients, ensuring their needs are met while driving business growth. The ideal candidate will possess a blend of sales expertise, technical knowledge, and exceptional communication skills to effectively engage with clients and stakeholders.

Responsibilities

- The role requires expertise across the entire residency and citizenship program portfolio offered by H&P as well as the ability to be able to support other ancillary requirements when needed.

- Deliver world-class, industry leading customer service to new and existing clients.

- Manage key client relationships through regular contact and visits (if applicable).

- Serve as the primary client contact and advocate for day-to-day activities necessary for the client application and escalate issues and requests when needed.

- Build and execute a client-centric relationship framework inclusive of regularly scheduled status calls & application reviews.

- Establish and maintain customer satisfaction through account planning, proactive client communications and issue remediation.

- Continuously identify and exploit cross-selling opportunities that embed the firm and its offerings with client needs.

- Leverage internal resources to assist the client with meeting the requirements of their application.

Skills

- Proven track record of successfully building and nurturing multi-level client relationships. - Superior written and verbal communication skills.

- Ability to identify opportunities to cross-sell H&P's services.

- Ability to work both independently and within a team environment, with focus and excellent attention to detail.

- Knowledge and experience in the immigration by investment industry.

- Proficient in Microsoft Word, Excel, PowerPoint and CRM.

Job Type: Full-time

Pay: $50,000.00-$55,000.00 per year

Benefits:

Dental care Disability insurance Vision care
Work Location: In person

Expected start date: 2025-10-20