Job Description

As the Relationship Manager Insurance, you are a self-starter and a great communicator. You bring a passion for outstanding client service, and knowledge of Alberta and the Agriculture industry. You are the main point of contact in achieving the delivery of AFSC's products and services with a client-centric approach.
What will your growth opportunities look like in this role?

• Learn and become knowledgeable in AgriInsurance and AgriStability
• Meet and interact with our clients and become knowledgeable in the risk management aspects of their business
• In-house learning and development

What will you be responsible for?

• Deliver support and service for new and existing client accounts in line with AFSC policies and procedures. Respond to complex client requests to manage and maintain client relationships.
• Ensure portfolio management of client accounts including renewals, collections, etc.
• Prepare and submit proposals for approval, supported by adequate analysis.
• Ensure quality service and profitable business growth by managing a portfolio of client relationships.
• Enhance the client experience through sales and service interactions in keeping a client-focused approach.
• Work within established procedures to achieve specified goals.
• Help peers manage client relationships by using relevant sales or client systems.
• Explore issues or needs, establishing potential causes and barriers as well as related issues.
• Share insurance expertise with peers to help manage internal relationships and foster learning.

What are we looking for from you?

• Plans and prioritizes work to meet commitments aligned with organizational goals.
• Builds partnerships and works collaboratively with others to meet shared objectives.
• Builds strong client relationships and delivers client-centric solutions.
• Keeps others well informed; conveys information clearly, concisely, and professionally when speaking or writing.
• Effectively builds formal and informal relationship networks inside and outside the organization.
• Holds self and others accountable to meet commitments.

What else is in it for you?

• Health, dental, and vision benefits on your first day of employment
• Health spending account
• Corporate functions
• Christmas closure
• PSPP contributions
• Generous vacation and special leave days
• Health and wellness initiatives

Qualification:

• Minimum: College Diploma with 2 years of related experience
• OR University Degree with some related experience
• Preferred: College Diploma with 4 years of related experience
• OR University Degree with 2 years of related experience

Skills Required