Job Description

www.rxconnect.ca

Founded in 2019, Rx Connect Specialty Pharmacy is a proud Canadian company, comprised of healthcare professionals with extensive specialty medication experience with a location in Mississauga, Ontario and another in Calgary, Alberta. We are a distinctive healthcare company, with patient relationship skills that set us apart. Our mission is to provide excellent customer service and personalized care to our patients, while also ensuring that they have access to affordable medications.

We specialize in providing medications for patients with chronic and complex medical conditions, such as HIV, rheumatoid arthritis, multiple sclerosis, and more. Our team consists of experienced pharmacists, technicians, and support staff who are dedicated to providing compassionate and comprehensive care to our patients.

At RX Connect Specialty Pharmacy, we understand that navigating the healthcare system can be challenging, especially for patients with complex medical conditions. That's why we have a team of reimbursement specialists who work closely with patients and healthcare providers to ensure that our patients have access to the medications they need, regardless of their financial situation.

We believe that every patient deserves personalized care and attention, and we strive to provide that to each and every one of our patients. We are committed to staying up to date with the latest advances in healthcare and medication therapy, so that we can provide the best possible care to our patients.

About the Position:

We are looking for a Reimbursement Specialist to join our Rx Connect Specialty Pharmacy team in Surrey, BC! We are looking for a candidate who is

reliable

and

organized

, with

excellent communication skills

and capable of providing

exceptional customer service

. Preference will be given candidates who are

proficient with Kroll Pharmacy Management

Software and experienced in

troubleshooting

adjudication issues with public and private payers.

Reporting to our Reimbursement Team Lead, the Reimbursement Specialist will be primarily responsible for assisting our patients navigate insurance challenges and available provincial/federal programs to make their medications more affordable. If you are looking for the opportunity to join a rapidly growing company, we highly encourage you to apply!

Duties and Responsibilities:

Communicate with patients, prescribers, healthcare professionals and other key player to support patients through their treatment journey Verify and investigate insurance coverage and benefits for patients, including eligibility, co-payments, deductibles, and prior authorizations. Gather and document information from patients/caregivers/prescribers in a concise, organized and professional manner Complete, submit and follow-up on requisite paperwork in a timely manner Liase with private and public insurance providers to determine coverage options Act as a central liaison for stakeholders such as physicians, nurses, patients and clinics and provide required updates Maintain confidentiality of patient healthcare information Keep up-to-date with changes in insurance coverage and reimbursement policies, and communicate these changes to healthcare providers and patients.

Job Requirements:

Excellent customer services skills Experience working with Patient Support Programs (Asset) Excellent verbal and written communication skills and interpersonal skills- English & French (asset) Reimbursement experience (asset) Understanding of provincial and private drug coverage criteria Familiarity with the Special Authorization process for both public and private insurance in assigned territory. Strong computer and Technical skills: Excel, Word, Outlook, tablets, web-portals/internet use

Experience with Kroll Pharmacy Management System is an asset

Making decisions using sound judgment, and meeting deadlines. Accurate data collection and data integrity Ease with working in a paperless environment. Ability to drive for results Proven ability to work in a team environment Strong sense of organization and attention to detail Time management skills and the ability to multi-task and adhere to deadlines
We offer a competitive salary and benefits package, as well as opportunities for career advancement within our growing company. If you are passionate about helping patients and thrive in a fast-paced environment, we encourage you to apply for this exciting opportunity.

To apply, please submit your resume and cover letter. We thank all applicants for their interest, however, only those selected for an interview will be contacted.

Job Types: Full-time, Permanent

Pay: From $50,000.00 per year

Benefits:

Dental care Extended health care Paid time off Vision care
Flexible language requirement:

French not required
Schedule:

8 hour shift Day shift
Application question(s):

Do you have experience dealing with insurance companies for benefits coverage?
Experience:

Kroll: 1 year (required) Reimbursement: 1 year (required)
Work Location: In person