Job Description

Reporting to the Manager, Administration & Finance, or designate, the Customer Service and Facility Clerk is responsible to provide efficient and courteous front line customer service and administrative/clerical support to staff and the public at OSCC facilities.

Responsibilities:

Provide front line customer service to Oshawa Senior Citizens Centres participants, external agencies and general members of the public Receive and process program registrations, memberships, revenues and performing various cash control and reconciliation functions Complete opening and closing procedures and monitor the facility Provide administrative and clerical support to staff, volunteers and participants Perform other duties as assigned Support and demonstrate the City of Oshawa core values of Authenticity, Courage, and Trust

Requirements:

Demonstrated knowledge and skill normally associated with completion of a one (1) year College Certificate in Office Administration, Customer Service or related discipline plus one (1) year of relevant customer service experience as well as experience working with seniors; or have the equivalent combination of education and relevant experience Current Certification in Standard First Aid, CPR (Level C), and AED or be willing to obtain and maintain Established computer skills and experience in related software applications (Microsoft Word, Outlook and IntelliManager) Excellent customer service and communication skills to deal effectively with internal and external customers Ability to work independently, quickly and competently in a multi-task environment with frequent interruptions Ability to respond on short notice and work shifts, including days, evenings, weekends and on holidays

As a condition of employment, the City of Oshawa will require successful candidates to provide a Criminal Records Check with Vulnerable Sector Search.