Job Description

Company : IWK Health

Req ID: 157981
Department/Program: EIBI Treatment, Children\'s Health Program
Location: Halifax
Type of Employment: Permanent Hourly FT (100% FTE) x 1 position(s)
Start Date: ASAP
Union Status: NSGEU Off&Cler, Admin Professionals Bargaining Unit
Compensation: $20.0923 - $21.913 /hour
Closing Date: 11 June, 2023 (Applications are accepted until 23:59 Atlantic Time)

IWK Health is a respected academic health sciences centre located in Halifax, Nova Scotia, providing tertiary and primary care for two million children, youth, adults and families each year across the Atlantic region. We have a team of approximately 4000 employees, physicians, volunteers and learners at sites across . People build careers with IWK Health with our focus on training and mentorship opportunities. We recognize each other\xe2\x80\x99s talent and celebrate our successes. We collaborate in modern facilities or virtually from home, align our work to our , and enjoy access to enhanced and wellness programs. We are proud to support our patients, families and communities and are grateful for the generous donor support we receive.

Promoting an anti-racist environment, and calling out discrimination as we work and provide care, is important to us. We are located in Mi\xe2\x80\x99kma\xe2\x80\x99ki, the unceded and ancestral territory of the Mi\xe2\x80\x99kmaq people. Working in Mi\xe2\x80\x99kma\xe2\x80\x99ki and providing care to those across Atlantic Canada is a shared privilege with the original inhabitants who have lived here for many thousands of years prior to colonization. There are 13 First Nation communities across Nova Scotia, and more than 50 historic African Nova Scotian communities who also have a long, deep, and complex history dating back over 400 years. We have the highest percentage of people with disabilities in the country. Nova Scotia has the highest proportions of transgender and non-binary people than any other province or territory in the country. We are active in our work to eliminate discrimination, but have more work to do to build that trust, acknowledge our biases and reduce the barriers our diverse communities face. We want IWK Health to be a safe and supportive space of equity and belonging in the care we provide and the employment we offer. We welcome all interested persons who self-identify as Indigenous, Black/African Nova Scotians, Persons of Colour, Immigrants/Newcomers, Persons with Disabilities, 2SLGBTQIA+ to apply to support our goal for our workforce to be representative of the patients, families, and communities that we care for at all job levels.

The Opportunity

Reporting to the Manager, Rehabilitation Services, the Registration and Scheduling Clerk is responsible for timely patient registrations and processing. The Registration and Scheduling Clerk provides general clerical support, assisting clients and staff as required. Maintains adequate supplies and orders as needed.

Hours of Work

Monday to Friday - 70 hours bi-weekly

Your Qualifications

• Minimum High School Diploma or GED required.
• Graduate of a recognized Office Administration Program an asset.
• Previous experience in registration and scheduling preferred, preferably in a health care setting.
• Previous experience with Meditech preferred.
• Demonstrated working knowledge of Microsoft Office and other computer programs/technology required. Testing may be conducted on candidates.
• Demonstrated accurate keyboarding and data entry skills required. Testing will be conducted on short-listed candidates and results will be factored into the candidate\xe2\x80\x99s overall suitability for this position.
• Utilize standard communication methods between the clinical team and Registration/scheduling clerk to solve day to day issues.
• Registers all patients accurately for clinic visits in the IWK Meditech system following IWK Registration standards.
• Uses Health Card Number website to verify NS health card numbers.
• Maintains adequate supplies and orders as needed.
• Provides general administrative support to clients and staff (files, photocopies, makes telephone calls, etc.).
• Communicates messages and information accurately and appropriately.
• Completes work accurately and in an efficient manner.
• Maintains confidentiality of all patient and employee information.
• Proven team player with excellent communication and interpersonal skills required.
• Demonstrated ability to respectfully work with a variety of inter-professional team members required.
• High degree of initiative, diligence, attention to detail, and self-discipline required.
• Excellent multi-tasking, organizational and prioritization skills required.
• Competency in other languages considered an asset

Thank you for your interest in IWK Health.

Please note that we only contact applicants selected for interview/testing. If we invite you to participate in an assessment process (such as an interview or testing) you have the right to request accommodation. Please discuss your needs when invited to the assessment process.

This is a Admin Professionals bargaining unit position. Preference is given to bargaining unit employees for unionized positions. Successful applicants changing unions, bargaining units or employment status, are advised to seek clarification regarding their seniority, benefits, and vacation entitlement and/or usage, prior to accepting the position.

An offer of employment is conditional upon the completion and satisfactory results of all applicable background checks and confirmation of credentials. Additionally, as per Nova Scotia\xe2\x80\x99s COVID-19 Vaccine mandate, any offer of employment will be conditional upon submitting proof of full vaccination status. Medical exceptions or any other kind of requested exception based upon the Health Centre\xe2\x80\x99s obligations pursuant to the Nova Scotia Human Rights Code will be considered on a case-by-case basis

If you are an employee of IWK Health, please apply through the to ensure you are flagged as an internal applicant.

IWK Health Centre