Job Description

About us:

The College of Registered Nurses of Manitoba (the College) is the regulatory body for registered nurses in the province of Manitoba, dedicated to promoting excellence in nursing practice and ensuring public safety. The College was established in 1913 and is governed under The Regulated Health Professions Act which sets out our responsibilities.

We regulate registered nursing practice in Manitoba We support RNs to provide safe, competent, and ethical care We set standards for education, registration, and practice We take action when the standards are not met

Our Values:

Trusted:

We act with integrity in every interaction as the best way to enhance our sustained regulatory impact and to ensure our standing as a reputable, trustworthy and unbiased partner

Progressive:

We seek progress, embrace risks and pursue innovative operational and regulatory practices to ensure our continued excellence and impact in a dynamic environment

Accountable:

We are transparent and take ownership for our actions, decisions and outcomes

Relationship Oriented:

We challenge the status quo for meaningful collaboration with partners and greater transparency and ease of navigation for applicants, registrants and the public

Job Summary:

Reporting to the Manager of Registration Services, the Registration Pathway Coordinator provides specialized support to applicants seeking registration with the College. They work closely with applicants to guide them through the most suitable registration pathways, to assist them in understanding the requirements, processes, and documentation, and to provide individualized, accurate, and timely information to support a smooth and transparent application process.

Scope of this position:

Serves as the primary point of contact for applicants. Provides clear, individualized guidance based on the information provided by applicants regarding their educational background and practice experience. Explains credential assessment processes, language proficiency requirements, bridging or education program options, competency assessments, and other registration steps. Assists with receiving, reviewing and processing applications for registration, identifying registration requirements as specified in legislation and College policy. Collaborates with the registration and communications team to develop applicant guides, FAQs, or internal decision-making algorithms. Identifies common applicant concerns and proactively recommends process improvements or updates to informational materials, including information made available on the College website. Documents the applicant's questions, barriers and recommendations provided to enable follow-up.

Education and experience:

Completion of a university degree or an equivalent combination of education and experience Minimum 3 years of office experience providing complex and confidential administrative support Experience working with internationally educated professionals or within regulated professions strongly preferred Experience in advising, counseling, or client support roles an asset Strong understanding of cultural diversity, equity, and inclusion principles to assist in navigating complex socio-political issues Demonstrates a commitment to delivering exceptional customer service by actively listening, responding with empathy, and resolving inquiries efficiently Excellent communication and interpersonal skills Ability to explain complex information clearly Problem-solving and critical thinking skills Ability to manage multiple inquiries and priorities simultaneously Proficiency with MS Office, including Teams, SharePoint and Excel
This position requires excellent organizational skills, flexibility, attention to detail, motivation to be self-directed, an ethical regard for confidentiality of information.

The College is committed to supporting equity, diversity and accessibility in our workplace and welcomes applications from racialized persons, First Nations, Inuit and Metis persons, persons with disabilities, persons of all sexual orientations and genders, and others who may contribute to the further diversification of ideas. All qualified candidates are encouraged to apply. Disability accommodations are available upon request.

To apply, please submit your resume and cover letter before noon on September 2, 2025.

THIS POSITION IS A FULL-TIME, PERMANENT ROLE.

We thank all who apply, but only those chosen for an interview will be contacted.

Job Type: Full-time

Pay: From $52,299.00 per year

Benefits:

Company pension Employee assistance program On-site parking Paid time off
Work Location: Hybrid remote in Winnipeg, MB

Application deadline: 2025-09-02