Job Description

Full-time, permanent

Position summary

Reporting to the registration manager, the registration coordinator is responsible for processing applications for registration and licensure, processing annual licence renewals, completing the criminal record check process and ensuring compliance, issuing certificates of professional conduct (CPC), transferring data from the College of Physicians and Surgeons of BC (CPSBC) to its external partners, and providing day-to-day oversight and support of staff.

Duties and responsibilities

Duties include but are not limited to the following:

process applications for registration and licensure review and provide final approval of applications for registration and licensure provide oversight for the Practice Ready Assessment and graduating resident licensing processes and coordinates with the independent practice team provide support during, and follow up for, the annual licence renewal period by responding to registrant queries regarding form completion, project managing the CPC team follow-up process, and coordinating with registration compliance and other departments. complete and review requests for CPCs complete requests for change of licensure status (e.g. temporary inactive and resignation) support the end-to-end criminal record check process ensuring compliance complete data corrections for the data transfers to external partners prepare and submit referrals to other CPSBC departments (e.g. health monitoring, legal, complaints and practice investigations etc.) provide support to IT department for helpdesk queries and upgrade projects provide support in meetings with internal and external partners coordinate the regular review and update of the procedure manual, and clean up the department's electronic storage maintain the process and procedure manuals, and application documentation coordinate edits required to the CPSBC website, application documents, template letters and other correspondence as policies, processes and fees are changed provide training for staff provide coverage for data analytics and Medical Identification Numbers for Canada (MINC) process assist the registration manager with staff scheduling provide coverage for the registration manager in their absence by reviewing and approving applications for licensure and responding to urgent queries

Consequence of error/judgment

The employee in this position is expected to perform professionally and make proper and sound decisions. The employee has access to a wide range of confidential information, which may be governed by the Freedom of Information and Protection of Privacy Act (FIPPA), so must make informed decisions regarding the release of information.

Skills and qualifications

Required skills and qualifications include:

post-secondary education with training in administrative practices or an equivalent combination of education and experience a background in health care or working in regulatory environment is preferred medical/surgical terminology an asset previous experience interfacing with patients or the public is an asset proficient knowledge of Microsoft Office applications including Word, Access, Outlook and PowerPoint excellent editing and proofreading skills excellent analytical and investigative skills ability to interpret, research and apply complex standards to provided information attention to detail and a high level of accuracy demonstrated high level of initiative, time management and organizational ability excellent communication skills, both written and verbal ability to organize and set work priorities ability to work both independently and as a team member ability to maintain a calm demeanor during busy or stressful times ability to exercise good judgment in recognizing scope of authority and protecting confidential information a must

The compensation range for this position is $59,267 to $74,083 per year



The College of Physicians and Surgeons of British Columbia has been recognized as one of BC's top employers since 2011 and as a certified Living Wage Employer in BC since 2025. Our goal is to attract, develop and retain highly talented employees. We offer an excellent working environment including a hybrid work-from-home/in-office model, opportunities for personal and professional growth, and a comprehensive benefits package.



The College is committed to our ongoing journey to be a diverse, equitable and inclusive place to work. All interested applicants, regardless of age, family or marital status, physical or mental disability, race, colour, religion, place of origin, and ancestry, Indigenous identity, gender identity or expression, sex, sexual orientation political belief, socio-economic background, criminal conviction or any other characteristic protected by applicable law, are strongly encouraged to apply. Accommodations are available upon request for candidates taking part in the recruitment and selection process.



The College values the strength diversity brings to our workplace, so if you're excited about a career at the College but your past experience doesn't align perfectly with the current job postings or you are not ready to apply yet, we encourage you to create an employee profile in the careers portal and our HR team will be able to see your skills and proactively match you with other roles more closely aligned to your experience and skillset.



We thank all applicants for their interest; however, only those selected for interview will be contacted.



The College of Physicians and Surgeons of BC is located on the unceded and traditional territory of the Coast Salish peoples, including the territories of the h?n?q??min??m? speaking peoples?the x?m??k??y??m (Musqueam) and sel?il?witulh (Tsleil-Waututh) Nations, and the S?wx?wu7mesh-ulh Snichim speaking peoples?the S?wx?wu7mesh (Squamish) Nation.



We acknowledge the rights and title of BC First Nations whose territories span across the province. These territories recognize that laws, governance, and health systems tied to lands and waters have existed here since time immemorial.