Reporting to the Manager of Registration and Switchboard, the Registration Clerk is responsible for patient registration and patient data entry. The Registration Clerk will also support other business office functions including: general office administration, payroll, accounts receivable, bank deposits and data quality (duties may vary slightly in each rural site).
QUALIFICATIONS
Secondary School Diploma with relevant administrative/secretarial experience or post-secondary business/office administration diploma
Successful completion of PM Access (testing and training is available through Learning Resources)
Proven experience in Cerner Patient information system, which includes ADT procedures, ESM, FirstNet, statistical verification, census reporting, doctor order entry
Microsoft Office experience in Word (to be tested)
Typing - 30 wpm (to be tested)
Medical Terminology (to be tested)
Excellent interpersonal and communication skills
Attention to detail and accuracy
Patient-service focused
Ability to multi-task
Experience working on a switchboard
Experience with Accounts Receivable functions of patient billing, preferred accommodation, incidental fees, insurance company charges, ALC
Ability to understand verbal and written instructions
Capable of filing and chart assembly, reading and entering doctor's orders, patient dietary orders, assist with patient flow in the ER and assist with transporting specimens to the Lab (if applicable).
Ability to work all shifts including days, evenings, weekends
Recent satisfactory attendance and performance records
Knowledge of and adherence to Brightshores 'CARE' Behaviours (Collaboration, Accountability, Respect, Excellence)
* Advocates and supports a culture of patient safety and demonstrates an understanding of how the department service and assigned responsibilities contribute to overall patient safety at Brightshores through patient safety knowledge, skills and attitudes
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