Job Description

Reports To:

Medical Office Manager

Location:

Hamilton, ON

Hours of Work:

Full-Time (Flexible Schedule)

Infini Health Vision and Culture

At Infini Health, we are a leading integrated sports medicine, musculoskeletal, neurological, and pain center. Utilizing advanced diagnostic imaging, we provide comprehensive medical assessments aimed at optimizing the health and performance of our patients. Our focus on patient care, research, and education sets us apart, with a diverse clientele that includes professional athletes, performing artists, and individuals seeking cutting-edge healthcare solutions.

Why Join Us?

Infini Health is not just a workplace - it's a community committed to excellence. Here's why we're an exciting place to work:

Flexible Work Hours:

Enjoy the ability to balance professional and personal life.

Supportive Team Environment:

Collaborate with passionate professionals dedicated to enhancing patient care.

Additional Perks:

Knowledge transfer opportunities and career growth opportunities

Who This Position Is Perfect For:

This role is tailor-made for a proactive individual who thrives in a fast-paced, ever-evolving environment. The ideal candidate will:

Be based in

Hamilton

, as this position requires in-office attendance with flexible working hours. Possess a strong work ethic and commitment to excellence. Be highly organized with the ability to multitask effectively while maintaining a focus on patient satisfaction and clinic operations. Demonstrate strong leadership and communication skills with a proven ability to manage teams. Be comfortable working autonomously, taking initiative to manage tasks and resolve issues efficiently.

Role Description Summary

The Registered Practical Nurse (RPN) at Infini Health plays a vital role in delivering high-quality, patient-focused care while ensuring the clinic operates efficiently. This role combines clinical responsibilities--such as patient assessments, medication administration, and record-keeping--with front-line support including appointment scheduling, patient communication, and coordination within the healthcare team.

Key Responsibilities:

1. Patient Care

Deliver patient-centered nursing care in alignment with clinic policies, procedures, and regulatory standards.

2. Clinical Support

Assist physicians and other healthcare professionals during assessments, examinations, treatments, and minor procedures. Prepare patients and treatment areas for clinical procedures, ensuring comfort and safety.

3. Patient Education

Provide clear, compassionate education to patients and their families regarding care plans, medications, follow-up instructions, and health management strategies.

4. Environment & Safety

Maintain a clean, safe, and organized clinical environment in compliance with infection control protocols and health standards.

5. Collaboration & Teamwork

Work closely with interdisciplinary team members to ensure coordinated, efficient care and optimal patient outcomes. Participate in ongoing communication and case discussions to support continuity of care. Administer prescribed medications and treatments accurately and safely. Monitor and document patient conditions, reporting changes promptly and maintaining thorough, up-to-date records.

Qualifications and Skills

Education and Experience:

Current and valid registration as an RPN with the

College of Nurses of Ontario (CNO)

. A minimum of

1-2 years of experience

in a clinical or outpatient setting is preferred.

Skills and Competencies:

Strong organizational skills with an ability to manage multiple tasks and priorities effectively. Proven ability to remain calm under pressure, with a customer-focused approach and excellent interpersonal skills. High attention to detail and accuracy, particularly in patient information and billing. Proficient in Microsoft Office and experience using EMR systems, PACS, and other clinic software. Strong verbal and written communication skills. Ability to maintain confidentiality and comply with privacy regulations. Key competencies include adaptability, problem-solving, team collaboration, and technology proficiency.

Working Conditions:

The Registered Practical Nurse will work primarily in an office/clinic environment at

our Hamilton

location. Full-time role with flexability in schedule to accommodate clinic needs. The role requires a collaboration, strong communication, and team-player attitude within a dynamic, high-volume setting.

Physical & Psychological Health Requirements:

The role may involve physical activities, including extended standing periods, administrative duties, and handling medical equipment as needed. Must be able to practice patience and empathy while interacting with patients experiencing both acute/chronic pain. Ability to assist patients entering or exiting the clinic with mobility challenges.

Employee Equity Statement

Infini Health is an equal opportunity employer committed to diversity and inclusion. We welcome applications from all backgrounds and encourage individuals from equity-seeking groups to apply. We will provide accommodations throughout the recruitment process as per the Accessibility for Ontarians with Disabilities Act (AODA) and the Alberta Human Rights Act.

Job Types: Full-time, Permanent

Schedule:

Day shift Evening shift Monday to Friday Morning shift Weekends as needed
Work Location: In person