Job Description

Target Start Date:

November 15, 2025
We're looking to welcome the right candidate to our team around

November 15, 2025

. If you're excited about this opportunity but have questions about timing, we're happy to discuss during the interview process.

Company Overview

Cedar & Steam is dedicated to integrating health and wellness into daily life, emphasizing both mental and physical well-being through natural healing methods to foster relaxation and rejuvenation. Our boutique spa offers an affordable and convenient way to unwind daily while enhancing social interaction and personal connection. We provide sauna, steam, massage, and cold plunge services in thoughtfully designed spaces that cater to various needs--whether seeking engaging conversation and community or moments of re-energizing and relaxation. We are currently hiring

Registered Massage Therapists [RMT's]

for a

contractor position

to join our team.

Must be available mornings, evenings, weekends and holidays. Shifts 9:00 am - 3:15 pm

[Thursday - Sunday]

and 3:45 pm - 9:15 pm [

Monday - Sunday

]

.

(

Full Time | 4 a week. Part Time | 1-3 shifts a week)

Role Overview

At Cedar & Steam, Registered Massage Therapists (RMTs) are essential to creating personalized, holistic experiences that promote relaxation, rejuvenation, and overall well-being. As an RMT, you will play a key role in delivering treatments tailored to each guest's unique needs, ensuring a consistently high-quality and restorative experience. Our collaborative team environment fosters a positive, supportive atmosphere where RMTs connect with guests, colleagues, and guests, building strong relationships and cultivating guest loyalty. We seek passionate RMTs who thrive in a health-conscious, collaborative environment, and who are eager to contribute to a lasting, positive impact on every guest's experience.

Key Responsibilities

Guest Experience & Retention

: Deliver exceptional service by building lasting relationships, tailoring treatments to individual needs, offering personalized recommendations, and ensuring a positive and informative guest experience that fosters loyalty and repeat bookings.

Therapeutic Services

: Deliver a variety of personalized massage techniques and restorative treatments based on guest needs, ensuring comfort, relaxation, and therapeutic benefits throughout each session.

Wellness Education

: Promote and educate guests on wellness products and therapies that align with their needs, enhancing their overall spa experience and supporting their wellness journey.

Administration

: Follow Cedar & Steam's policies and procedures, accurately document treatments (SOAP Notes) and recommendations, and maintain clear communication with management and team members to ensure efficient spa operations.

Sanitation & Cleanliness

: Adhere to safety and sanitation protocols, maintain organized and hygienic massage rooms and equipment, and ensure the spa remains clean, organized, and inviting for guests.

Team Collaboration & Support:

Collaborate with contractors, spa leadership, and staff to ensure smooth operations, offer flexibility with scheduling, and foster a positive, supportive team atmosphere.

Qualifications

Education

:

Massage Therapy diploma | Minimum 2 years (2200 hour) certification from an accredited school of massage is required. First Aid with CPR certification is required. Professional Association Membership is required. Business License is required. Insurance is required. WHMIS certificate is required. Certifications in cupping, aroma detox, hot stone massage or other modalities are an asset.

Experience

:

Previous experience as a Registered Massage Therapist (RMT) required, with a strong understanding of various massage techniques (e.g., Swedish, deep tissue, myofascial release, etc.) to tailor treatments to guest needs. Experience in customer service is essential, with the ability to build rapport, listen actively, and address guest concerns promptly to ensure an exceptional guest experience. Experience with Mindbody software is preferred. Experience in a spa or wellness environment is an asset.

Skills & Knowledge:

Strong communication, time management, and organizational skills to manage treatments, schedules, and guest documentation. Excellent interpersonal and problem-solving abilities to address guest concerns and adapt to preferences professionally. Reliable and responsible, with consistent attendance and punctuality to ensure a dependable team environment. Skilled in educating guests on wellness products and services, creating upselling opportunities, and enhancing the guest experience. Adaptable, eager to learn new techniques and trends to meet evolving guest needs.

Personal Attributes:

Composed and professional under pressure, maintaining a positive demeanor. Committed to continuous personal and team development to improve skills and service. Positive, relationship-focused, and a collaborative team player. Passionate about health and wellness, dedicated to helping guests achieve their wellness goals.

Why Join Us?

Impact

: Be an integral part of a wellness-focused environment that aims to help people unwind, relax, and rejuvenate.

Environment:

Work in a space that promotes well-being and relaxation for both guests and staff.

Perks:

Flat rate

,

Contract Position

. Enjoy unlimited sauna and steam [as capacity allows], unlimited massage therapy (between therapists), discounts on products, and additional perks with partnerships.
Job Types: Part-time, Fixed term contract
Contract length: 12 months

Pay: $55.00-$70.00 per hour

Benefits:

On-site parking Wellness program
Work Location: In person