The First Nations Health Authority is a diverse and transformational health organization of professional, innovative, and dedicated team members and leaders.
The first of its kind in Canada, FNHA works as a health-and-wellness partner with BC First Nations to support self-determination and decision-making to improve health outcomes.
FNHA is proud to have been named one of BC's Top Employers for 2025. Learn more about why we were selected here.
Title:
Regional Manager, Quality and Cultural Safety & Humility
Salary:
$99,899 - $117,528 - $135,158 per year (pay range explained below)
Contract:
Permanent
Hours:
37.5 hours (core hours 9am-3pm Mon-Fri)
Location:
Fraser Salish Region, BC, located on the ancestral territories of the Sto:lo Nations - Hybrid
About the role
As Regional Manager, Quality and Cultural Safety & Humility (CS&H), you will play a key leadership role in advancing culturally safe, anti-racist, and high-quality care across the region. You will oversee all CS&H initiatives, including the Feedback & Accountability Project, ensuring services are responsive to the needs and values of Indigenous communities. You will also be collaborating with the Indigenous Health Collaborative Council and its sub-committees to drive meaningful, community-informed improvements in care.
About you
To be successful in this role you will have/be -
Education & Experience
A university degree in Public Health, Political or Social Science, Health or Public Administration, First Nations Governance, Leadership or other related fields of study.
Training and relevant certifications in cultural safety and humility and/or equity, diversity, and inclusion.
A Master's Degree and existing relationships in the healthcare system, MOH, and other organizations are assets.
Experience
6-8 years of experience in senior policy, strategy, or management.
Min. 5 years of recent and relevant leadership experience in healthcare services, including client experience, feedback management, and incident review.
Min. 3 years of recent and relevant experience in quality improvement, development, implementation, and evaluation in a health system.
Experience in developing frameworks, strategies, methodologies and communication tools.
Min. 3 years of recent and relevant experience working with Indigenous communities and leadership is an asset.
Knowledge
Familiarity with the Declaration of the Rights of Indigenous Peoples Act (BC), the Recommendations from the Truth and Reconciliation Commission, the "In Plain Sight" report, the National Inquiry into Missing and Murdered Indigenous Women and Girls, and the impacts of these on health, healthcare and healthcare design for Indigenous people.
Knowledge of relevant socio-historical events relevant to First Nations in Canada.
Abilities
Strong organizational skills and attention to detail
Excellent communication and technical writing abilities
Sensitivity to First Nations health issues and opportunities
Ability to work independently and collaboratively in a dynamic environment
Please refer to Job Specification section of the for more details.
Working at FNHA
As a member of the team, you will have access to a wide range of employee benefits, including:
Municipal Pension plan with an employer contribution of 9.31% (after 3 months)
4 weeks' vacation, which increases with service to 5 weeks, plus 5 personal days, 1 volunteer day, and 14 public holidays including National Indigenous People's Day, National Day of Truth and Reconciliation, Easter Monday and Boxing Day
Access to group health benefits and a Health Care Spending Account through Canada Life on day 1 of employment
And more!
The First Nations Health Authority is committed to respecting diversity within our workforce; preference will be given to individuals who identify as First Nations, Inuit, or Metis.
Leading with culture, all FNHA employees complete San'yas Indigenous Cultural Safety Training. We support our family to be leaders in wellness and all staff members develop a yearly wellness plan as part of their performance partnership and goal-setting.
The Pay Range is the minimum and maximum annual salary based on full time equivalent hours.
Incumbents are typically hired, transferred or promoted between the minimum and midpoint of the range based on their knowledge, skills, abilities and experience in relation to the role requirements.
The top 10% of the pay range is for the incumbents who are industry experts in the job with the combination of exceptional experience and competencies needed to perform all duties and responsibilities at a superior capability level. Internal employee compensation will be determined as per the FNHA Employee Total Compensation Policy.
How to apply
If this sound likes the opportunity for you, please click on the 'Apply for Job' button.
Closing date: July 28, 2025 (at 23:59)
For more information about us, please visit: www.fnha.ca/about/work-with-us
For information about Cultural Safety and Humility (fnha.ca) and for information about Land Acknowledgements
If you have any inquiries or issues please contact FNHA Recruitment at careers@fnha.ca
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