Job Description

Job description:

Gerant(e) Regional

Etes-vous passionne par les thes aux perles?

Etes-vous quelqu'un qui cherche toujours a grandir et a accomplir davantage ?

Si oui, notre equipe vous attend avec impatience! Quand ?

Pourquoi pas maintenant!

Fondee a Toronto, Real Fruit The aux Perles s'engage depuis 2002 a rendre les boissons aux fruits frais saines et accessibles a tous. Nous avons 137 emplacements a travers le Canada et les Etats-Unis. En tant qu'entreprise en expansion rapide, nous vous invitons a rejoindre notre equipe et a evoluer avec nous. Nous pouvons vous faire evoluer du poste de gestionnaire de magasin a celui de gestionnaire regional, et au-dela!

Il y un enorme potentiel de croissance, et nous accueillons toute personne prete a entreprendre un parcours stimulant, mais gratifiant!

Description du Poste

Relevant du directeur des operations et des superieurs hierarchiques, le gerant regional sera charge de gerer une region ou un district specifique. Il/elle supervisera les responsabilites quotidiennes liees aux operations, aux ventes, a la gestion alimentaire et du personnel, ainsi qu'a d'autres aspects de l'entreprise, selon les instructions du superieur direct.

Fonctions et Responsabilites

Maintenir une communication frequente et ininterrompue avec le directeur des operations et veiller au respect des directives operationnelles quotidiennes dans les differentes succursales. Mesurer et conseiller sur l'amelioration des performances operationnelles. Superviser regulierement les performances des equipes de gestion des succursales et les evaluer systematiquement pour leur croissance et leur amelioration. Former, superviser et encadrer les employes des differentes succursales sur les procedures tout en fournissant un retour d'information constant pour les aider a progresser. Contribuer au developpement de politiques et de procedures visant a atteindre les objectifs, notamment en matiere d'excellence du service client, de proprete des installations et de respect des pratiques quotidiennes. Garantir que les normes operationnelles et de formation des succursales sont rigoureusement appliquees et respectees par les employes. Diriger les ventes et le marketing pour toutes les succursales regionales tout en aidant a la conception, au developpement et a l'application de strategies marketing et commerciales agressives.

Le travail en magasin est obligatoire.

Competences Ideales du Candidat

Attitude

: esprit entrepreneurial demontre, pret a travailler spontanement "sur le plancher" pour motiver le personnel de premiere ligne en personne et servir de modele aux collegues.

Orientation vers les resultats

: capacite a obtenir regulierement des resultats optimaux en respectant les delais et en atteignant les objectifs fixes.

Communication

: transmettre efficacement les informations necessaires par des echanges clairs et significatifs, a l'oral comme a l'ecrit.

Travail d'equipe/Collaboration

: etablir des relations saines avec les collegues et encourager le partage d'idees pour atteindre les objectifs communs.

Initiative

: rechercher activement des opportunites en dehors du perimetre du poste pour aider differents departements et aller toujours au-dela des attentes pour atteindre les objectifs.

Adaptabilite personnelle

: accueillir et adopter les changements tout en s'adaptant efficacement aux nouveaux environnements au sein de l'entreprise.

Qualifications du Candidat Retenu

Plus de 5 ans d'experience en tant que directeur regional dans l'industrie alimentaire. Maitrise de l'anglais, avec d'excellentes competences en communication orale et ecrite. La maitrise du francais est un atout. Solides competences en multitache et capacite a gerer les taches efficacement sous pression. Competences exceptionnelles en service client, fortes aptitudes en communication et grande capacite d'organisation. Capacite a appliquer efficacement les politiques et procedures de

Real Fruit Bubble Tea

.

Doit posseder son propre vehicule, et doit faire les trajets a travers la ville de Quebec.

Il est requis de travailler en magasin.

Doit pouvoir communiquer en anglais et francais.

Regional Manager

Are you passionate about bubble tea businesses?

Are you someone who always thrives to grow and accomplish more?

If yes, join us today! If not now, when? If not me, who?

Founded in Toronto, Real Fruit Bubble Tea has been committed to making fresh fruit drinks healthy and accessible for anyone to enjoy since 2002. We have 134 locations across Canada and USA. As a rapidly expanding business, we want you to join our team and grow with us, and we can build you up from regional manager to operations and beyond!

There is huge potential for growth, and we welcome anyone who is up to a challenging yet rewarding journey!

Position Description

Reporting to the Operations Manager and above, the Regional Manager will be in charge on a certain region or district operating in the day-to-day responsibilities with regards to operations, sales, food and labour and other aspect of the business as the direct report instructs.

Duties and Responsibilities

Maintain frequent and uninterrupted communication with the Chief Operation Manager, and ensure that daily operational guidelines of the multi-locations are followed. Measure and provide counsel on improving operational performances. Supervise regular management performance of multi-locations and evaluate them routinely for growth and improvement. Train, supervise and discipline co-workers of multi-locations on procedures and provide ongoing feedback for improvement. Help develop policies and procedures to ensure the achievement of goals, including but not limited to excellence of customer services, facility cleanliness, and maintenance of daily practice. Ensure that operational and training standards of multi-locations are consistently enforced and executed by co-workers. Direct sales and marketing for all regional stores, while assisting in the design, development and application of aggressive marketing and sales strategies.

Performing work in store is required.

Ideal Candidate Competencies

Attitude:

proven entrepreneur spirit of working "on-floor" spontaneously, as to motivate and propel the frontline personnel in person and to serve as the role model for co-workers

Results-Oriented

: demonstrates the ability to consistently perform optimal business results by meeting deadlines and achieving pre-determined goals Communication: effectively conveys necessary information and ideas in concise and meaningful exchanges through verbal and written communications

Teamwork/Collaboration:

effectively develops healthy relationships with co-workers and encourages idea-sharing that assists to accomplish goals

Initiative:

proactively seeking opportunities to work outside of job scope to assist various business departments and demonstrates the ability to always go beyond what is required to achieve goals

Personal Adaptability:

demonstrates the ability to welcome and embrace changes and effectively adjusts to newly altered environment within the business

Expectation of Successful Candidate

5+ years of Regional Manager experiences within food industries Language proficiency in English, with strong oral and written communication skills, ability to speak French an asset Strong multitasking skills and ability to perform tasks effectively under pressure Exceptional customer service skills and demonstrate strong communication and high level of organizational capabilities Ability to implement

RFBT

's policies and procedures effectively

Must have your own vehicle, and must travel all over Quebec

Must be hands on and work in store operations

Must speak English and French

Job Types: Full-time, Permanent Benefits:

Dental care Extended health care Life insurance Vision care
Application question(s):

This position requires a 6-day work week, are you comfortable doing so? Frequent communication in both French and English is a requirement, are you comfortable doing so? Have you managed multiple stores?
Education:

Bachelor's Degree (preferred)
Experience:

Restaurant Operations: 3 years (preferred)
Language:

French (required) English (required)
Willingness to travel:

100% (preferred)
Work Location: In person

Type d'emploi : Temps plein, Permanent

Remuneration: a partir de 75000,00$ par an

Avantages:

Heures d'arrivee et de depart flexibles Nourriture a Prix Reduit ou Gratuite Reductions Tarifaires
Question(s) de preselection:

This position requires a 6-day work week, are you comfortable doing so? How many years of Restaurant Operations experience do you have? Have you managed multiple stores? Frequent communication in both French and English is a requirement, are you comfortable doing so?
Langue:

Anglais (Obligatoire) Francais (Obligatoire)
Disposition a se deplacer:

100% (Souhaite)
Lieu du poste : En presentiel