Job Description

Regional Manager

We are currently seeking a dynamic people leader to join our team as Regional Manager in

Fredericton N.B.

Reporting to the Provincial Director of Operations, the Regional Manager provides leadership to all employees


working for VIVA in the region. The Regional Manager works collaboratively with the Provincial Director and other


Regional Managers to guide teams on meeting clinical and administrative outcomes; additionally, the Regional


Manager establishes and maintains positive relationships with the families we serve, and with our community


partners. The Regional Manager promotes our vision and values, guides, and monitors service delivery, and


manages the day-to-day needs in their region.


The

Fredericton

region consists of approximately 120 employees and serves a growing base of approximately 250


children. The main location for this position is in Fredericton, NB; however, travel to our satellite office in


Woodstock is required. Working hours are Monday - Friday between the hours of 8:00am and 5:00pm.


Occasionally, time-sensitive issues come up that require after hours attention.

We Offer:

o Competitive salary ($79,040.00- $87,360.00 gross annual salary)


Comprehensive group benefits Paid vacation Paid personal leave Cellphone allowance Employee/employer RRSP matching plan Travel expenses

Accountabilities

This role will be accountable for:

Clinical Service Delivery:

Partnering with the Clinical Team to oversee and enhance clinical services.

Team Collaboration:

Working with regional team members to achieve clinical and administrative goals.

Quality Assurance:

Implementing and maintaining quality assurance measures to ensure service excellence.

Parental Engagement:

Fostering strong relationships with parents and caregivers to support their
engagement.

Performance Management:

Leading performance management initiatives to support employee
development.

Leadership:

Creating a positive work environment through integrity and effective leadership.

Key Responsibilities include:

Support for Clinical Supervisors:

Providing guidance and operational support to Clinical Supervisors,
including attendance and people management.

Satellite Office Oversight:

Supporting the operations of satellite offices to ensure seamless service
delivery.

Data and Outcome Review:

Regularly reviewing data and outcomes, following up with Clinical
Supervisor teams to determine opportunities for improvement.

Mentorship and Coaching:

Offering mentorship and coaching to supervisors and collaborating with the
clinical team to address conflicts and complaints.

Frontline Support:

Assisting frontline and clinical team members as needed to ensure high service
standards.

Collaboration with Early Learning Partners:

Enhancing collaboration with early learning partners to
support integrated service delivery.

Clinical Monitoring Participation:

Participating in clinical monitoring activities alongside the Provincial
Director.

HR Collaboration:

Working with HR to address hiring needs and participating in the recruitment process.

Operational Oversight:

Managing day-to-day operations to ensure efficiency and effectiveness.

To excel in this role, we expect you will come with:

Personality that naturally embraces VIVA values of quality, integrity, dignity, diversity, teamwork, and
joy for both our employees and our clients


Ability to work in a high pace environment Strong leadership skills Strong verbal and written communication skills Strong analytical thinking skills and inclination for problem-solving

The ideal candidate will have:

Post-secondary education or community college certification A minimum of five years of experience working in leadership roles Training in leadership and management Knowledge or willingness to learn about ABA service delivery and the Preschool Autism Program Completed a clean criminal record check, vulnerable sector check and Social Development screening
within the past five years
Bilingualism is an asset and may be mandatory in specific regions Experience in quality assurance and performance management Excellent organizational skills with a focus on operational excellence Ability to mentor and coach team members to achieve their full potential Strong interpersonal skills with the ability to build and maintain relationships with families, community
partners, and team members
If you are interested in joining our team, visit our website to find out more about us:







https://


https://

Interested applicants are invited to send a cover letter and resume to:

hr@vivanb.ca

Deadline for applications: March 21, 2025

We thank all applicants for your interest; only those selected for an interview will be contacted.