Job Description

Competition # : 47089
Department: Service Nova Scotia
Location: DARTMOUTH
Type of Employment: Permanent
Union Status: Exclusion - Non Union - NSPG
Closing Date: 17-Oct-25 (Applications are accepted until 11:59 PM Atlantic Time)
About Us
At Service Nova Scotia, we impact every citizen, business and municipality and business in Nova Scotia. Our mandate is to design and deliver programs and services to meet the needs of our clients and the public good through a culture of excellence. Our vision is to be a recognized leader in service and public protection that delivers trusted, accessible, modern programs, and contributes to Nova Scotia as a safe and desirable place to live, work and do business.
The Alcohol, Gaming, Fuel and Tobacco (AGFT) Division of Service Nova Scotia and Internal Services is the regulatory body charged with administering Part II of the Gaming Control Act, parts of the Liquor Control Act, and the Theatres and Amusements Act. AGFT issues approximately 13,000 licenses annually and provides in-person service to approximately 3,100 clients annually.
About Our Opportunity
Reporting to the Director of Investigation & Enforcement, the Regional Manager is responsible for ensuring compliance with the Gaming Control, Liquor Control, Theatre & Amusements and the Smoke Free Places Acts and their associated Regulations.
Primary Accountabilities
Key responsibilities include:
-scheduling investigations and inspections of premises and gaming devices, reviewing business and financial records, inventories, preparing reports, providing recommendations and actions to be taken, and preparing disclosure packages for Hearings
-scheduling and delivery of the Division's services to an assigned region of the province, providing advice and guidance to clients and compliance staff and responding to enquiries as they relate to regulatory compliance and adherence to the Acts and Regulations.
-building a collaborative working relationship with the public, licensees, other compliance agencies, police agencies and other levels of government
-managing a staff of regulatory compliance officers who are situated in various territories of the province and ensuring that they are properly trained
-traveling to the territories for consultation with compliance staff and monitoring and management of same is required.
Qualifications and Experience
To be considered for this opportunity, you will have a university degree and substantial directly related experience, including proven leadership experience developing and implementing strategies and supervising staff with compliance activities. In addition, previous managerial experience is required. An equivalent combination of experience and/or training will be considered.
Further, the candidate should demonstrate experience in the following:
-compliance monitoring, enforcement activities, investigations, and other challenging law enforcement roles
-understanding and interpreting Legislation and Regulations
-experience with identifying, planning, developing and implementing policies and procedures for both industry and staff development
-high degree of initiative and judgement with strong interpersonal/customer relations skills
-strong communication skills (verbal and written), with the ability to effectively negotiate and make difficult decisions
-some experience with human resource management activities including performance management.
Experience within the regulated areas of Liquor, Gaming, Theatres and Amusement would be considered an asset.
Leadership competencies required at this level of work are: Decisiveness, Strategic Orientation, Developing Others, Team Leadership, Self-Awareness and Personal Impact, Effective Interactive Communication, Partnering and Relationship Building, and Intercultural and Diversity Proficiency.
We will assess the above qualifications and competencies using one or more of the following tools: written examination, standardized tests, oral presentations, interview(s), and reference checks.
Equivalency
An equivalent combination of training, education and experience will be considered. Applicants relying on education and experience equivalencies must demonstrate such equivalencies in their application.
Benefits
Based on the employment status and union agreement, the Government of Nova Scotia offers its employees a wide range of benefits such as a , Health, Dental, Life Insurance, General illness, Short and Long Term Disability, Vacation and Employee and Family Assistance Programs. For information on all our Benefit program offerings, click here: .
Working Conditions
This position occasionally involves varied hours of shift work, to include evenings, nights and weekends to align with supervision of staff.
Additional Information
The successful candidate must maintain a Level Three security clearance. Must have a valid driver's license.
This is a permanent, full-time position based in Dartmouth, Nova Scotia.
What We Offer

• Career development where you have access to career guidance, tools, resources, and ongoing training for every stage of your career
• Engaging workplace: our employees feel valued, respected, connected, and tuned in, we have forward-thinking policies and strategies
• Countless career paths
• A dynamic, client-focused office environment where service excellence and teamwork are our focus

Pay Grade: EC 12
Salary Range: $3,760.89 - $4,701.11 Bi-Weekly
Employment Equity Statement:
Our goal is to be a diverse workforce that is representative, at all job levels, of the citizens we serve. The Government of Nova Scotia has an Employment Equity Policy, and we welcome applications from Indigenous People, African Nova Scotians and Other Racially Visible Persons, Persons with Disabilities and Women in occupations or positions where they are under-represented. If you are a member of one of these equity groups, you are encouraged to self-identify on your electronic application.
Accommodation Statement:
We are committed to providing an inclusive and accessible recruitment process. Candidates may request accommodations based on any grounds protected by the Human Rights Act. If you require an accommodation throughout the recruitment process, please contact us at competitions@novascotia.ca.
Current government employees may access this posting through the link below:
PLEASE NOTE: Candidates will not be considered for an interview if applications are incomplete or are missing information.
Offer of employment is conditional upon the completion of all applicable background checks and confirmation of credentials, the results of which must be satisfactory to the employer. We thank all applicants for the interest, however, only those selected for an interview will be contacted. All questions and concerns may be directed to Competitions@novascotia.ca.

Skills Required