Job Description

Regional Manager

We are currently seeking a dynamic people and operational leader to join our team as Regional Manager in

Northern, N.B.

Reporting to the Provincial Director of Operations, the Regional Manager provides leadership to all VIVA employees in the region. The Regional Manager works collaboratively with the Provincial Director and other Regional Managers to guide teams on meeting clinical and administrative outcomes; additionally, the Regional Manager establishes and maintains positive relationships with the families we serve, and with our community partners. The Regional Manager promotes our vision and values, guides, and monitors service delivery, and manages the day-to-day needs in their region.

Our Northern region consists of approximately 60 employees and serves a growing base of approximately 110 children. The Regional Manager's primary location of work is from our main regional office in Beresford. It is expected that the Regional Manager will travel weekly to one of our satellite offices in Edmundston, Campbellton, Caraquet, and Miramichi. Working hours are Monday - Friday between the hours of 8:00am and 5:00pm. Occasionally, time-sensitive issues come up that require after hours attention.

We Offer:

Competitive salary ($79,040.00- $87,360.00 gross annual salary)

Comprehensive group benefits

Paid vacation

Paid personal leave

Cellphone allowance

Employee/employer RRSP matching plan

Travel expenses

Accountabilities

This role will be accountable for:

Clinical Service Delivery:

Partnering with the Clinical Team to oversee and enhance clinical services.

Team Collaboration:

Working with regional team members to achieve clinical and administrative goals.

Quality Assurance:

Implementing and maintaining quality assurance measures to ensure service excellence.

Parental Engagement:

Fostering strong relationships with parents and caregivers to support their engagement.

Performance Management:

Leading performance management initiatives to support employee development.

Leadership:

Creating a positive work environment through integrity and effective leadership.

Key Responsibilities include:

Support for Clinical Supervisors:

Providing guidance and operational support to Clinical Supervisors, including attendance and people management.

Satellite Office Oversight:

Supporting the operations of satellite offices to ensure seamless service delivery.

Data and Outcome Review:

Regularly reviewing data and outcomes, following up with Clinical Supervisor teams to determine opportunities for improvement.

Mentorship and Coaching:

Offering mentorship and coaching to supervisors and collaborating with the clinical team to address conflicts and complaints.

Frontline Support:

Assisting frontline and clinical team members as needed to ensure high service standards.

Collaboration with Early Learning Partners:

Enhancing collaboration with early learning partners to support integrated service delivery.

Clinical Monitoring Participation:

Participating in clinical monitoring activities alongside the Provincial Director.

HR Collaboration:

Working with HR to address hiring needs and participating in the recruitment process.

Operational Oversight:

Managing day-to-day operations to ensure efficiency and effectiveness.

To excel in this role, we expect you will come with:

Personality that naturally embraces VIVA values of quality, integrity, dignity, diversity, teamwork, and joy for both our employees and our clients

Ability to work in a high pace environment

Strong leadership skills

Strong verbal and written communication skills

Strong analytical thinking skills and inclination for problem-solving

The ideal candidate will have:

Post-secondary education or community college certification

A minimum of five years of experience working in leadership roles

Training in leadership and management

Knowledge or willingness to learn about ABA service delivery and the Preschool Autism Program

Completed a clean criminal record check, vulnerable sector check and Social Development screening within the past five years

Bilingualism (French and English) is a requirement

Experience in quality assurance and performance management

Excellent organizational skills with a focus on operational excellence

Ability to mentor and coach team members to achieve their full potential

Strong interpersonal skills with the ability to build and maintain relationships with families, community partners, and team members

If you are interested in joining our team, visit our website to find out more about us:

https://www.vivanb.ca/ and/ or visit our YouTube Channel: https://www.youtube.com/@VIVATherapeuticServices/videos

We thank all applicants for your interest; only those selected for an interview will be contacted.

Job Types: Full-time, Permanent

Pay: $79,040.00-$87,360.00 per year

Benefits:

Dental care Extended health care Life insurance Paid time off
Schedule:

8 hour shift Monday to Friday
Experience:

Leadership: 5 years (required)
Language:

English and French (required)
Work Location: In person

Application deadline: 2025-03-21