Job Description

At Resolve Sleep Health, we believe that better sleep leads to a better life -- and we're on a mission to help Canadians from coast to coast wake up healthier, happier, and more energized.


As Canada's largest independent provider of sleep health services with over 120 clinics (and growing!), we're transforming the way patients experience care. Through innovation, technology, and compassionate teamwork, we're making sleep health accessible, effective, and life changing.


We are currently seeking a

Regional Director

to join our team supporting the Ontario region.


Reporting to the VP Operations, the Regional Director will influence and inspire the team to deliver a motivated, compassionate, and, most of all, a memorable patient-centered experience.

What you'll be doing:

Acting as role model and ambassador to the company by living our shared Resolve Sleep Health values. Strategic and operational leadership to identify opportunities for growth and improvement, both within your region and across the company as a whole, that are consistent with our values, revenue, and business objectives, all of which ultimately lead to improved financial performance. Oversee clinic operations, ensuring fiscal responsibility, operational efficiency, and high-quality patient care. May have direct clinic management responsibility, as well as managing a team of Clinic Managers or Team Leads within the region to support achievement of regional business targets. Demonstrate change leadership by utilizing data to assess and support the adoption of new tools, technologies, and processes to effectively manage the region. Monitor and manage a comprehensive suite of Key Performance Indicators, specific to each key element of the service, that ensure a concise understanding of how each function is performing against target and identifying opportunities for improvement and areas requiring special focus. Ensure your team has the skills and knowledge and support to provide an exceptional patient experience that prioritizes service quality, safety, and efficiency in sleep therapies and sleep apnea treatment. As an ambassador for the business, develop a visible community profile that demonstrates empathy, respect and the highest level of care for our patients. Lead by example and act as a coach to motivate your team to take accountability for results by sharing knowledge, experience and responsibility in a drive for the highest standards of professionalism, sales and service excellence. Strong change management skills and ability to adopt technology and reporting platform changes to support operational improvements. Act as an ambassador for the region by fostering relationships with physicians, healthcare authorities, and local business partners.

What you bring:

Success in this role will depend on the degree to which you are able to effectively contribute to and translate business strategy into regional results while maintaining the highest level of patient care in our industry. Proven leadership experience, ideally managing healthcare teams or multiple locations. Knowledge of sleep disorders, CPAP therapy, and healthcare regulations is considered an asset. Strong financial acumen with experience managing budgets and performance targets. Excellent communication, organization, and project management skills with the ability to lead teams and drive results.

Why you'll love working here:

We know our people are the key to our success, so we invest in making Resolve a great place to work, with:

Competitive pay with incentive opportunities Health & Dental Benefits (including Maple virtual care) Employee Family Assistance Program Wellness + vacation hours Employee discounts on products/services Professional development & license fee reimbursement A supportive, passionate, and fun team culture

This is more than a job -- it's a chance to make a real difference.

Apply today at

resolvesleep.com

We're committed to fostering an inclusive workplace that reflects the communities we serve. We welcome applicants from all backgrounds and will provide accommodations as needed throughout the hiring process.

We thank all candidates for their interest; however, only those selected for an interview will be contacted.