Job Description

At The Snore Shop by Resolve Sleep Health, we are shaping the future of sleep health in Canada with the most advanced solutions to ensure every patient can wake up to a healthier life.?We are proudly Canada's largest independent provider of sleep health services--supporting patients from coast to coast through our growing network of 80+ sleep clinics.

We offer more than treatment--we offer a path to better living. At Resolve, we're accomplishing our vision through our values in delivering patient focused experiences, collaborative teamwork to achieve collective success, solutions focused accountabilities to constantly seek ways to improve our business, and our passion to drive innovation. We're building a team of dedicated professionals who want to make a meaningful impact--one patient, one night of sleep at a time.

We are currently seeking a

Regional Director

to join our team in the Atlantic region supporting the Halifax and surrounding region.

Reporting to the VP Operations, the Regional Director will influence and inspire the team to deliver a motivated, compassionate, and, most of all, a memorable patient-centered experience.

Key Accountabilities

Acting as role model and ambassador to the company by living our shared Resolve Sleep Health values. Strategic and operational leadership to identify opportunities for growth and improvement, both within your region and across the company as a whole, that are consistent with our values, revenue, and business objectives, all of which ultimately lead to improved financial performance. Oversee clinic operations, ensuring fiscal responsibility, operational efficiency, and high-quality patient care. May have direct clinic management responsibility, as well as managing a team of Clinic Managers or Team Leads within the region to support achievement of regional business targets. Demonstrate change leadership by utilizing data to assess and support the adoption of new tools, technologies, and processes to effectively manage the region. Monitor and manage a comprehensive suite of Key Performance Indicators, specific to each key element of the service, that ensure a concise understanding of how each function is performing against target and identifying opportunities for improvement and areas requiring special focus. Ensure your team has the skills and knowledge and support to provide an exceptional patient experience that prioritizes service quality, safety, and efficiency in sleep therapies and sleep apnea treatment. As an ambassador for the business, develop a visible community profile that demonstrates empathy, respect and the highest level of care for our patients. Lead by example and act as a coach to motivate your team to take accountability for results by sharing knowledge, experience and responsibility in a drive for the highest standards of professionalism, sales and service excellence. Strong change management skills and ability to adopt technology and reporting platform changes to support operational improvements. Act as an ambassador for the region by fostering relationships with physicians, healthcare authorities, and local business partners.
Success in this role will depend on the degree to which you are able to effectively contribute to and translate business strategy into regional results while maintaining the highest level of patient care in our industry. Familiarity with sleep therapy treatment is an asset but not strictly required.

Dedicated to representing the communities in which we live and work, we embrace diversity throughout our organization and encourage members of equity-deserving groups to self-identify and request any necessary accommodation during the application process. We thank all candidates for their interest; however, only those selected for an interview will be contacted.

Job Types: Full-time, Permanent

Additional pay:

Bonus pay
Benefits:

Company events Dental care Disability insurance Employee assistance program Extended health care Life insurance Mileage reimbursement On-site parking Paid time off RRSP match Vision care
Schedule:

8 hour shift Monday to Friday
Application question(s):

Have you previously been responsible for regional business performance, including setting and achieving operational or financial targets? Are you comfortable leading teams through organizational change, including implementing new technologies or operational processes? What are your salary expectations? Do you have experience managing multiple healthcare or clinic locations, including leading Clinic Managers or Team Leads? (Yes/No)
Willingness to travel:

25% (preferred)
Work Location: Hybrid remote in Dartmouth, NS B2W 0H3