Job Description

Job Category: Area Management
Degree Level: Bachelor's Degree
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JOB SUMMARY:
The ideal candidate will help enhance the organization's human resources planning, recruitment, on-boarding, training oversight, labour relations, performance management, health & safety, and implement human resources policies and practices. This role will report to the Regional (Area) Vice President, Operations, and the Canadian Corporate Vice President, Human Resources. The Regional/Area HR Manager will manage 5 direct reports, such as HR Specialists, Administrative Generalists who support the Region/Area. The successful candidate is also responsible for overseeing and managing several key programs and must be able to display effective interpersonal and leadership skills, such as when dealing with all levels of management, staff and customers.
Distinguishing Characteristics:
Primary job function is the management of general human resources matters at the Area level.
ESSENTIAL FUNCTIONS:
A priority is placed on the Recruitment aspect of the HR portfolio, including working with District Managers to identify hiring needs, sourcing Candidates through various databases and social media, and ensuring close Leadership and oversight are provided to HR Specialists to ensure qualified Candidates are hired to fulfill timely job openings. This may include occasionally participating "hands-on" in order to meet Client staffing levels if there is short notice, or special events.
Direct oversight and management of the Recruiting, Screening, and Training Department for Western Canada
Participate in meetings to provide regular updates to the Area Vice-President and management team with regards to the status of all current openings and any issues filling vacancies.
Provides guidance to the various Branch Offices for recruiting, employee relations and personnel development initiatives as part of a comprehensive HR & recruitment strategy.
Possesses a working knowledge of using Human Capital Management Systems that assists in the Recruitment and on-boarding functions, as well as related HCM-people maintenance.
Provides management oversight and adherence to HR policies and procedures.
Serves as a liaison on HR initiatives and issues between HR Corporate, Area Office, Branches, and Shared Services functions, including Employee & Labour Relations, Compensation and Benefits, and Recruiting & Retention efforts.
Supports the recruitment team in building platforms that incorporate both traditional media, job fairs as well as non-traditional methods (social networking, networking events, etc.) to build a candidate pipeline matching the customer mix.
Provides management oversight/interpretation of HR policies and procedures, and the administration of the Union Collective Agreements.
Provides guidance to Branch management regarding coaching staff, retention and/or disciplinary matters.
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Ensures compliance with Provincial legislation, WCB (including RTW Program), Health & Safety and applicable legislation; Manages the respective Area Return to Work Program. Tracks and manages the disability programs (Short and Long Term). Works in conjunction with Corporate HR in this area.
Investigates on site accidents and/or critical injuries.
Administers employee benefit plans at the local level.
Participates in payroll administration (and/or oversight), including the production of ROE's.
Manages the Employee Recognition/Anniversary Program.
Coordinates Health and Safety meetings and compliance and ensures OHSA is maintained. Prepares and posts JHSC minutes at branch.
Ensures required safety equipment is provided to Security Guards on-site when required.
Produces spreadsheets/reports pertaining to health and safety, and/or critical incidents.
Maintains good relations with the local Union representatives and advises support staff and operations management on the interpretation of collective agreements.
Reviews, investigates and responds to grievances; negotiates settlements of appeals and disputes with respect to grievances (may work with HR Corporate for escalated matters).
Works in conjunction with the National Corporate Human Resources Department for joint projects, National and Corporate Programs, Policies, and other initiatives, e.g. employee surveys.
Able to produce spreadsheets/reports pertaining to training, and recruitment tracking and monitoring. This also includes managing Recruitment Scorecard information in SharePoint.
Other duties as assigned.
QUALIFICATIONS:
Human Resources Diploma or related bachelor's degree (or equivalent), and seven (7) or more years of progressive Human Resources responsibility. Working within a union environment and dealing with Labour Relations is an asset. An HR Professional Designation is an asset, e.g., CHRP
A background in the Security or service industry is an asset, but not mandatory.
COMPETENCIES:
In-depth knowledge of effective HR practices and Western Canada legal/regulatory framework in a service industry environment.
Presentation and group facilitation skills including adaptation to various audiences such as front-line employees, management, and customers.
Ability to think strategically and develop innovative solutions.
Thorough knowledge of recruiting and on-boarding practices, techniques, and sources.
Excellent recruiting and interviewing skills.
Thorough understanding of standard office procedures and practices.
Ability to conduct counseling in routine disciplinary matters.
Ability to read, analyze, and interpret various internal and external documents and reports.
Ability to write reports, business correspondence, and procedures in a clear and concise manner.
Ability to plan, organize, and display leadership skills in different situations.
Ability to interact effectively at all levels and across diverse cultures.
Ability to maintain professional composure when dealing with emotional and/or confrontational circumstances.
Ability to carry out multiple assignments concurrently, and is results oriented.
Ability to be an effective team member and handle projects and deadlines responsibly.
Ability to adapt to a changing environment, whether internal or external driven.
Proficient in use of computers and various software applications including MS Word, Excel, Email, PowerPoint, and Oracle/HCM systems.
OTHER:
Experience managing staff; this role has 5 direct reports, such as HR Specialists, Administrative Generalists.
Occasional travel to other Western Canada locations may be required from time-to-time.
MINIMUM HIRING STANDARDS:

• Must be at least 18 years of age.

• Must have a reliable means of communication (i.e., pager or phone).

• Must have a reliable means of transportation (public or private).

• Must have the legal right to work in Canada.

• Must have the ability to speak, read, and write English and French in the province of Quebec.

• Must have a High School Diploma or GED.

• Must be willing to participate in the Company's pre-employment screening process, including background investigation.

Education/Experience:
Bachelor's Degree and five or more years progressively responsible human resources experience, or an equivalent combination of education and experience sufficient to perform the essential functions of the job, as determined by the company. Additional relevant experience can be substituted for the required education on the basis of one calendar year of experience for one academic year of education.
Competencies (as demonstrated through experience, training, and/or testing):

• Understanding of security operations.

• Knowledge of laws and regulations related to HR.

• Thorough knowledge of recruiting practices, techniques and sources.

• Thorough understanding of standard office procedures and practices.

• Ability to interpret instructions furnished in written, oral, diagrammatic, or schedule form.

• Use of personal computer and standard office productivity software, including word processing and spreadsheet applications.

• Excellent recruiting and interviewing skills.

• Ability to conduct counseling in routine disciplinary matters.

• Ability to read, analyze, and interpret various internal and external documents and reports.

• Ability to write reports, business correspondence, and procedures in a clear and concise manner.

• Planning, organizing, and leadership skills.

• Ability to interact effectively at all levels and across diverse cultures.

• Ability to maintain professional composure when dealing with emotional or confrontational circumstances.

• Ability to be an effective team member and handle projects responsibly.

• Ability to adapt to changes in the external environment and organization.

• Courteous telephone manner.

• Strong customer and results orientation.

WORKING CONDITIONS (Physical/Mental Demands)
With or without reasonable accommodation, requires the physical and mental capacity to perform effectively all essential functions. In addition to other demands, the demands of the job include:

• Maintaining composure in dealing with authorities, executives, clients, staff and the public, occasionally under conditions of urgency and in pressure situations.

• Must undergo and meet company standards for background and reference checks and behavioral selection survey.

• Required ability to handle multiple tasks concurrently.

• Regular computer usage.

• Handling and being exposed to sensitive and confidential information.

• Use of vehicle required in the performance of duties.

• Regular talking and hearing.

• Occasional walking, reaching with hands and arms, stooping, kneeling, crouching and crawling.

• Frequent lifting and/or moving up to 10 pounds and occasionally up to 25 pounds.

• Close vision, distance vision, and ability to adjust focus.

TO APPLY
Please email your resume to
The posting will remain open until filled.
Further information about the Company:
#AF-CanadaCorp
About Us: Securitas employees come from all walks of life, bringing with them a variety of distinctive skills and perspectives. United through our common purpose, we provide the security needed to safeguard our clients' assets and people. Our core values - Integrity, Vigilance and Helpfulness - are represented by the three red dots in the Securitas logo. If you live by these values, we're looking for you to join the Securitas team.
About the Team: Securitas Canada's Mission:
Securitas' mission is to protect homes, workplaces, and communities by providing the security services they need to protect their assets, safeguard their people, and maintain their ability to generate profits.
Securitas Aviation's Mission:
Securitas Aviation ensures the safety of passengers all over the world providing thorough security checks at airports in Canada
Our Values:
Securitas' core values - Integrity, Vigilance and Helpfulness - are the foundation for our employees to build trust with customers, colleagues, and the surrounding community.
Integrity:
Securitas employees are honest and trusted by customers to safeguard their premises and valuables. We don't compromise on integrity and create an open forum for our employees and customers to voice opinions, report improprieties, and share information.
Vigilance:
Seeing, hearing, and evaluating. A Securitas employee is always attentive and often notices things that others don't. Their vigilance is necessary in order to be aware of potential risks or incidents that may take place on our customers' premises.
Helpfulness:
As part of an on-going effort to ensure safety, Securitas employees are always ready to help if an incident occurs that requires intervention regardless of whether or not it is directly related to their job.

Skills Required