Cosmopolitan by nature - With the most luxurious accommodation, extraordinary cuisine, inviting ocean views, cultural celebrations and West Coast recreation, Fairmont's hotels in the Pacific Northwest are simply unrivalled. Be an ambassador for the brand, where your sales skills, strong interpersonal skills and strategic vision will drive solid operating results and memorable guest experiences.
Why work at Fairmont?
Generous perks - Enjoy discounted rates at over 5,500 Accor hotels worldwide through our Colleague Travel Discount Program food & beverage discounts, transit reimbursement program for Trans Link monthly passes, subsidized meal during your shift through our colleague dining program Comprehensive Benefits - through our Benefit Plan including medical, dental and vision coverage, Pension Plan, and more! Dining Discounts - Get 50% off at our dining establishments in Vancouver, Victoria and Whistler through our Food & Beverage Discount Program
Exclusive Experiences - One free stay through our Be Our Guest Program
Competitive annual salary commensurate with experience, starting at $90,000
full-time and part-time status colleagues*
Reporting to the Area Director, Group Sales, the role is based at one of our Vancouver properties. The candidate will have multiple years of sales experience, be extremely well connected, up to speed with all new trends and has a proven record of accomplishment in the following areas:
Achieve and exceed assigned sales goals
Converting business opportunities into definitive bookings
Increasing business opportunities through pro-active business development
Implementing and executing on strategic sales plans
Conduct routine & timely calls on assigned accounts
Organize and lead client events, sites & business development trips
Participate in training, industry trade shows and sales trips
Collect market and competitive intelligence to maximize group sales opportunities
Build relationships with all relevant stakeholders: Accor Global Sales Office(s), Industry Partners, Meetings Industry, DMC's, Attractions and Offsite Venues
Partner with sister hotels to optimize Accor exposure and build business
Utilize Opera Sales System to track, solicit, book and follow up on accounts
Quote and negotiate rates within established parameters
Upon closing, coordinate and follow up with event services and/or other hotel departments to ensure delivery of hotel's promised services
Jointly supervise the training and development of assigned Sales Coordinator
Support group sales team and handle special projects as assigned
Participate in departmental / self-guided training and development
Prepare weekly, monthly, quarterly and annual reports, as required
Communicate and represent customers and booked events at each hotel. Communicating/hosting sites, attending Leadership meetings, Resume & Pre-con Meetings, and ensuring strong sales presence while customers are onsite
Promote ALL Meeting Planner program Follow departmental policies and procedures, and all safety policies
Consistently offer professional, friendly and engaging service to both internal and external customers
Support the goals, objectives and philosophies of Fairmont Hotel Vancouver, Fairmont Pacific Rim and Fairmont Waterfront
Embody the values of AccorHotels: Guest Passion, Sustainable Performance, Spirit of Conquest, Innovation, Trust & Respect
Follow departmental policies and procedures, and all safety policies
Other duties as assigned
Qualifications
Minimum of five years hotel sales experience required
Bachelor's Degree and/or Hotel Management Degree preferred
Multiple years of experience in senior sales role in luxury hotel environment
Multiple property sales experience is an asset
Excellent communication skills, both written and verbal required
Computer literacy in various applications and tools including Opera Sales & Catering / SFA System (or other CMS), Microsoft Office, Cvent, LinkedIn
Goal oriented, competitive and well organized
Strong interpersonal and problem solving abilities, role model in pro-active sales
Ability to analyze financial data to create winning group strategies and solutions
Positive attitude, firm and supportive, team based approach to ensure attainment of the hotel's short and long term goals
Ability to travel and work flexible hours and days
Additional Information
Visa Requirements:
Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo!
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