Job Description

Are you passionate about helping patients achieve life-changing vision results? Jackman Eye Institute and Lens & Lasik are looking for a

Refractive Specialist

to join our dynamic and patient-focused team. This full-time position plays a key role in guiding patients through their surgical journey, ensuring they feel informed, supported, and confident every step of the way.

The Perks of Joining Our Team

Enjoy a benefits plan and pension plan to support your overall well-being. Receive free Lasik eye surgery as an employee, taking a step towards your own visual wellness. Benefit from an annual wellness allowance, promoting your health and well-being. Immerse yourself in a great office environment that values engagement and promotes a healthy workplace. Participate in staff events and enjoy weekly paid staff lunches, fostering camaraderie within the team. Uniforms provided, ensuring a polished and professional appearance

What You'll Do

Perform thorough preoperative and postoperative measurements and clearly explaining each step to patients. Operate and interpret results from autorefractor, lensometer, Orbscan, Optomap, OCT, LipiScan, Zywave, and Topolizer technologies. Review and validate diagnostic imaging maps to ensure accuracy and quality. Communicate and present patient cases clearly and confidently to the ophthalmologist for review and surgical planning. Provide insight and educate patients on refractive procedures, cataract surgery, and premium lens upgrade options. Deliver exceptional customer service and patient care in every interaction.

What You'll Bring

Optician, COT, or COMT preferred. Experience and confidence using diagnostic and imaging equipment, including autorefractor, lensometer, OBR, Optomap, OCT, LipiScan, Zywave, and Topolizer. Understanding of cataract surgery and intraocular lens (IOL) options, including premium upgrades. Strong comfort with technology and computers, including Microsoft 365 (EMR experience an asset). Excellent communication skills in English and a genuine focus on patient experience. Prior eye care or ophthalmic clinic experience is an asset.

Jackman Eye Institute is an equal opportunity employer. We are committed to a work environment that supports, inspires, and respects all individuals, and in which personnel processes are merit-based and applied without discrimination on the basis of race, colour, religion, sex, age, gender identity, marital status, disability, national or ethnic origin, military service status, citizenship, or other protected characteristics