Job Description

Basic Function:

Through direct program coordination and facilitation, enables children, youth, adults, seniors and families to develop skills, become engaged in the community, live healthy lifestyles and participate in recreation opportunities. The Recreation Programmer is accountable for delivery of programs and customer service for participants under the guidance of the Supervisor, Recreation Services.

Position Description:

Facilitates and leads program activities such as sports, games, crafts, workshops, camps, skill/certification based courses, on-line programming and special events for all ages and abilities. Completes quarterly/session program reports detailing program attendance, program successes and outcomes including recommendations for future or repeat programming Liaise with Recreation Coordinators to ensure programming is adapted to participant needs to support an inclusive environment Maintain program attendance records, statistics and assists with marketing existing and new programs Participates in the delivery of special events offered by Norfolk County Prepares and organizes program plans for new or existing programs and ensures required equipment and supplies are available Purchases necessary supplies and equipment Liaise with community partners and interdepartmental divisions regarding community events/initiatives Provide on-site customer service during events and rentals Provide general administration including balancing daily cash and completing deposit reports, when applicable Provide front-line customer service at the Simcoe Recreation Centre Front Desk. Respond to telephone and walk-in inquiries, process registrations, issue memberships, process requests for rentals and facility booking, handle complaints and provide information on upcoming events in the County Serves as a liaison with participants and/or parents of participants (where applicable), reinforcing Norfolk County's customer service, diversity and inclusion Adheres to all Norfolk County policies and procedures Maintains positive, constructive relationships with fellow staff Participates in orientation, training sessions and seasonal program planning Provide exceptional customer service to patrons regarding all aspects of recreation programs offered in Norfolk County Assist with ongoing programs or Divisional projects as required Additional duties as assigned by the Supervisor

Requirements

Knowledge and Experience:

Grade 12, plus a minimum two-year diploma in Recreation, Physical Education or related discipline. Over two up to and including three years of experience in a facilitative programming role Valid Ontario "G" driver's licence and access to a reliable vehicle including the ability to provide a driver's abstract when requested during the recruitment process Experience in a Municipal setting, working with pre-school, child, youth, adults and older adults preferred HIGH FIVE - Principles of Healthy Child Development HIGH FIVE Quest 2 Certification (considered an asset) HIGH FIVE - Principles of Healthy Child Development Trainer (considered an asset) HIGH FIVE - Principles of Healthy Aging (considered an asset) Standard First Aid and CPR "C" certification

Skills and Abilities:

Computer expertise in Corporate Standard Software (MS Office applications) Knowledge of Recreation Management Software, preferably XPLOR/PerfectMind (considered an asset) Valid Ontario Driver's License and access to a reliable vehicle Excellent oral and written communication skills Strong interpersonal, communication time management skills, and problem solving skills Ability to work in a team environment, accept and follow verbal and written instructions, complete duties to an acceptable level of quantity and quality with minimal supervision and follow all of Norfolk County Health and Safety Policies and Procedures Must be motivated individual able to work outside in all weather (hot, dusty, cold and wet). Daytime, evening and weekend shifts will be required. Must be aware of safe work practices as they relate to job responsibilities and work environment, and have the basic understanding of the Occupational Health and Safety Act

Benefits

Posting #:

CUPE 71.25

Position:

Recreation Programmer

Status:

Temporary Part Time (date of hire until approximately January 16, 2026)

Employee Group:

CUPE 4700

Salary:

$26.30 - $32.91 per hour

Division:

Community and Development Services

Department:

Recreation

Reports To:

Supervisor, Recreation Services

Location:

Simcoe and site locations as required

Posting Period:

September 17, 2025 - October 1, 2025

How to Apply:

Follow the link below for the application process through Google Chrome or Microsoft Edge:

Ensure the file extension for your resume document is .doc, .docx or .pdf If you are electing to include a cover letter, the cover letter and resume must be uploaded as 1 file.
Find out more information about Norfolk County here: Employment at Norfolk County - NorfolkCounty.ca


The Corporation of Norfolk County is an equal opportunity employer. Accessibility accommodations are available for all parts of the recruitment process. Applicants need to make their needs known in advance.




Successful applicants are required to provide the Employer with a current Criminal Record Check, including a Vulnerable Sector where required and verification of education.


Thank you for your interest in this position. Only those to be interviewed will be contacted.