Job Description

This position works in the Eileen Dailly - Administration organizational unit. This is public contact, clerical and typing work of some complexity in scheduling and processing applications for use of recreation or fine arts facilities and registrations for various recreation programs. An employee of this class is in constant contact with community groups and the general public providing information related to facilities and programs, booking facilities and registering participants for various programs. The incumbent exercises considerable independent judgement and action within established guidelines or complex or unusual problems are discussed with a supervisor. Work performance is evaluated on the basis of accuracy and efficiency of services rendered and effectiveness in dealing with the public. Performs related work as required.
Qualifications include completion of Grade 12 including or supplemented by commercial and typing courses plus sound related experience; OR an equivalent combination of training and experience. Customer service and cash handling including years of experiences. Sound knowledge of department facilities, programs, booking and registration procedures as applicable to the work; clerical recordkeeping procedures, modern office methods, business English, spelling, arithmetic and punctuation. Working knowledge of cash register operation and cash handling procedures. Ability to compose routine correspondence and memorandum and arrange format for reports, tabulations, summaries and related material. Skill in typing rapidly and accurately; the operation of the computer systems (e.g., ActiveNet), equipment related to work and office computer applications. Please note that a Police Information Check may be required for this position.
Pilot Recruitment: This position is posted under the terms of the 2023 Inside Memorandum of Agreement to enable the senior capable applicant to be confirmed into the regular part time position, subject to the successful passing of skills tests applicable to this classification, and that they are not subject to a performance management plan, and they have no discipline or recorded safety infractions in the previous eighteen (18) months.
Please apply online by November 10, 2025.
Copies of relevant professional certificates, degrees, or tickets will be required at the time of the interview. Please contact People and Culture at 604-294-7303 if you do not receive a confirmation email within one hour of submitting your application online at www.burnaby.ca/careers. We thank all applicants for their interest; however, only those considered for an interview will be contacted.
We respectfully acknowledge that the City of Burnaby is located on the unceded territories of the x?m??k??y??m (Musqueam), S?wx?wu7mesh (Squamish), s?lilw?ta? (Tsleil-Waututh), and k?ik?????m Peoples (Kwikwetlem). Each Nation has distinct histories and distinct traditional territories that fully or partially encompass the city. We encourage you to learn more about the Host Nations whose ancestors have occupied and used these lands, including parts of present-day Burnaby, for thousands of years. We are grateful to be on this territory as we dedicate ourselves to creating an inclusive and diverse workforce that reflects our vibrant community and welcomes applicants of all backgrounds, genders, ages, ethnicities, abilities, sexual orientations, and life experiences.

Skills Required