Job Description

The goal of the City of Burnaby and its employees is to consistently deliver first class service and services to our community. With this in mind, we hire people who share the same passion, those with the drive and determination to grow with and contribute to our already exceptional team. People like you!Arena Service Programs at Bill Copeland Sports Centre, Kensington Complex, and Rosemary Brown Recreation Center are looking for individuals with strong customer service skills who are committed to working with children and families to deliver first-class skating opportunities for our community. Our staff team is welcoming applications for Recreation Attendant 1 (Skate Shop & Skate Patrol) positions.This role includes the following duties and responsibilities:\xc2\xb7 Performing a variety of duties related to arena programs and enforcing arena policies\xc2\xb7 Patrolling during public skating sessions and working in the skate shop\xc2\xb7 Maintain a fun and safe environment on the ice while supervising public skating sessions\xc2\xb7 Customer service and building and maintaining relationships\xc2\xb7 Performing basic equipment maintenance/repairs and sharpening skates\xc2\xb7 Educating patrons on properly fitting equipment and maintaining/repairing helmets and skates\xc2\xb7 Performs other related work as requiredThe qualifications for this position include:\xc2\xb7 Minimum of Grade 10 high school education\xc2\xb7 Customer service experience\xc2\xb7 Strong ability to multitask and prioritize work and strong interpersonal communication skills\xc2\xb7 Previous experience skate sharpening is an asset\xc2\xb7 High Five Training and First Aid with CPR-C Certification are assetsOther relevant information:\xc2\xb7 Selected candidates will be required to attend an on-ice assessment session\xc2\xb7 You must provide your own skates and a CSA-approved hockey or snow sports helmet\xc2\xb7 Applicants successful in the on-ice assessment will be considered for an interviewApply online at today! This opportunity will remain open until filled.Hourly wage: $21.59 + 12% in lieu of benefits. (The City of Burnaby is a part of the Living Wage program; the 2023 living wage is $25.68).Locations: Bill Copeland Sports Centre, Kensington Complex, and Rosemary Brown Recreation Center.Hours of Work: As this is an auxiliary position, hours and shifts can vary depending on operational requirements, and are scheduled on an as needed basis. Typical shifts in this position will be from Monday through Sunday between the hours of 8:00am to 8:30pm.At the City of Burnaby, we are committed to fostering an inclusive and diverse workforce that authentically mirrors the vibrant community we proudly serve. We consistently embrace diversity and endeavor to build an inclusive workforce that celebrates the richness of our community. We warmly welcome applicants of all genders, ages, ethnicities, cultures, abilities, sexual orientations, and life experiences to join us in shaping a more vibrant and equitable future together.Please contact People and Culture at 604-294-7303 if you do not receive a confirmation email within one hour of submitting your application online.Copies of relevant professional certificates will be required at the time of the on-ice evaluation.Applicants under consideration will be required to consent to a Police Information Check.

City of Burnaby