Job Description

Records Technical Support Analyst

ABOUT AGLC
Alberta Gaming, Liquor & Cannabis (AGLC) is a dynamic organization leading Alberta's gaming, liquor and cannabis industries. Our team of high performers is driven to provide our customers with outstanding service and Albertans with choices they can trust.

ABOUT CORPORATE SERVICES
This Corporate Services Division provides corporate business support services for AGLC. It consists of the Office of the CFO, Corporate Operations, Finance, Procurement, Properties, Strategy, Enterprise Risk Management and Internal Audit.

ABOUT THE POSITION

Records Technical Support Analyst
Job Req: 1483
Location: St. Albert Office
Division/Branch: Corporate Services / Corporate Operations
Classification: Administrative Support 3 (073)
Status: Union
Employment Status: Permanent Full Time
Salary: $44,597.07 - $54,447.21
Advertising:Internal and External
Closing Date: October 27, 2022

JOB SUMMARY

As a member of a professional team that provides operational direction to the Records and Information Management function this position is responsible for supporting and developing a comprehensive range of activities and services associated with the effective and efficient delivery of AGLC's Records Management Program. Reporting to the Supervisor, Records Management, the Records Technical Support Analyst has a key role in the implementation of the Electronic Records Management solution to further enhance, coordinate, and optimize the delivery of the Records Management function within AGLC.

As the Records Technical Support Analyst, you will be responsible for supporting a broad variety of records management initiatives, practices, and developing related business processes. In addition to providing consultation and coaching support to divisional staff in relation to Records Management technologies, tools, and processes. This position acts as a trouble shooter evaluating existing systems and recommends improvements in all parts of the records management program by supporting the, implementation of the Electronic Records Management solution, and processes, and provide training to end users.

As the successful candidate, you require strong organizational and time management skills in order to set priorities and adhere to established time frames. In depth knowledge of Information Technology and how it relates to Records Management along with careful attention to detail and strong communication skills, both verbal and written, are required to communicate and interact effectively with various co-workers and clients

SKILLS & ABILITIES

• This position requires a High School Diploma supported by Records and Information Management Certificate or a Library Information Technology diploma and a minimum of 2 years of Records Management related experience.
• Experience and knowledge of Information Technology and how it relates to Records Management is required.
• FOIP Training and experience with SharePoint is an asset.
• The ability to lift up to 35 lbs is required.

• To be eligible to work for AGLC, you must be a Canadian citizen, permanent resident or eligible to work in Canada.
• While we appreciate all applications we receive, we advise that only candidates under consideration will be contacted.
• As a condition of employment, you will be required to obtain a satisfactory security clearance and clean drivers abstract (if necessary) prior to employment.
• An equivalent combination of education and experience may be considered. Candidates with lesser qualifications may be considered at a lower classification and salary. This recruitment may be used to fill future vacancies.
• AGLC is committed to creating a diverse environment and is proud to be an equal opportunity employer.