Job Description

Record of Employment (ROE) Administrator

(

Job Number:

25006697

)

Primary Location

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ON-Mississauga

Administration

Employee Type

:

Full-Time

Description

:
Bayshore HealthCare is one of the Canada's leading providers of home and community health care services and is a privately owned company. Bayshore HealthCare is proud to showcase its achievement as a Platinum member of Canada's Best Managed Companies Program every year since 2006. Bayshore Healthcare is also recognized as Canada's Best Employers in Forbes 2023 list.


The Record of employment administrator is responsible for preparing and submitting Records of Employment (ROEs) in compliance with Service Canada Regulations. This role ensures accurate documentation of employee work history during interruptions in earnings and supports the payroll team with related administrative tasks.

KEY RESPONSIBILITIES

Prepare and issue ROEs for employees experiencing a break in earnings (e.g., termination, leave) Ensure ROEs are completed accurately and submitted on time via ROE Web. Verify employment details including hours worked, earnings, and reason for separation. Maintain and update employee records in HRIS and payroll system. Respond to inquiries from employees and government agencies regarding ROEs. Collaborate with HR and payroll team to resolve discrepancies or missing information. Stay current with Service Canada guidelines and Employment Insurance (EI) regulations. Other duties as assigned

Work Location : Bayshore Healthcare, National Office, Mississauga ON


Hybrid - At least 2 days onsite weekly

Qualifications

:

Education/Experience

Diploma or degree in Business Administration, Human Resources, or related field. 2+ years of experience in payroll or HR administration. Familiarity with ROE Web and Canadian Employment legislation. Strong attention to detail and organization skills. Excellent communication and problem-solving abilities. Proficiency in Microsoft Office and Payroll Software.

OTHER SKILLS AND ABILITIES

Strong interpersonal and communication skills (written and verbal) Ability to work independently and collaboratively Excellent customer service for internal and external stakeholders Highly organized with strong attention to detail Effective time management and multitasking in deadline-driven settings * Proficient in Excel, including Pivot Tables and VLOOKUP functions