Job Description

Come Work with Us!

At RBC, our culture is deeply supportive and rich in opportunity and reward. You will help our clients thrive and our communities prosper, empowered by a spirit of shared purpose.

Whether you\xe2\x80\x99re helping clients find new opportunities, developing new technology, or providing expert advice to internal partners, you will be doing work that matters in the world, in an environment built on teamwork, service, responsibility, diversity, and integrity.

Job Title Reconciliation Specialist



What is the opportunity?

As a Reconciliation Specialist you will be responsible for accounts receivables in Insurance. You will provide accurate daily financial reconciliation between the RBC Insurance bank accounts, general ledgers and various administration systems along with documentation. In so doing, you will play a critical role in mitigating financial risk.

What will you do?

- Responsible for the timely and accurate reconciliation of designated RBCI bank accounts and all entries within these accounts.

- Responsible for completing the daily reconciliation from designated administration systems. This includes review of cash receipts, returned items, credit card payments, bank memos, PAC, telebanking/online payments, payments activity within RBC Express.

- Responsible for noting any variances or manual payments, investigating the cause of these variances and resolving them.

- Responsible for completing the month-end reporting to FSS of: all daily reconciliations by system; loan activity reporting for all systems; journal entries to transfer to various accounts, or offsetting GL accounts; and the review and clearance of items. This may include error logging and referrals to business partners.

- Maintain relationships with bank contacts, internal and external partners including CAS and FSS for all reconciliation and audit activities and assist partners with special/complex accounting inquiries, customer complaints and complex payments cases.

- Responsible for maintaining awareness and acting in accordance with RBC Risk Management policies of: Conduct; Privacy; Anti-Money Laundering; Anti-Terrorism; Clean Desk policy; Complaints Management; and Operational Loss reporting. Take action to immediately report to management any concerns with events or practices that could tarnish the RBC reputation.

What will you need to succeed?

- Expert financial acumen and knowledge and understanding of Basic Accounting Principles

- Experience with Life and Health administration systems including Ingenium, Bedrock, Broker Capsil, Career Capsil, Inspro and PasPort considered an asset

- Expert technical skills in the area of Excel, Outlook and Word

- Experience in a high volume/high intensity customer service environment and the ability to manage workload within specified timelines

- Minimum of 2 years of experience in a customer service /back office environment, preferably in the financial or insurance field

- Post-secondary education (i.e. community college, university preferred), insurance courses (i.e. LOMA) is an asset

What\xe2\x80\x99s in it for you?

- A Total Rewards program that includes flexible benefits, work/life balance and career development programs and investment and retirement savings plans

- Competitive pay and high-earning potential

- All the tools, training, and team support you need to grow your career

- Flexible work/life balance options

- Sophisticated RBCI software tools to boost your productivity

Job Summary Provides analysis for implementation and improvement of processes, workflow, project management methods, computer systems and other tools to support insurance policy administration and customer service. Applies complete knowledge, skills, and practices to perform assignments.

Address: MISSISSAUGA, Ontario, Canada

City: CAN-ON-MISSISSAUGA

Country: Canada

Work hours/week: 37.5

Employment Type: Full time

Platform: Insurance

Job Type: Regular

Pay Type: Salaried

Posted Date: 2023-02-24-08:00

Application Deadline: 2023-03-10-08:00

Inclusion and Equal Opportunity Employment

At RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.

We also strive to provide an accessible candidate experience for our prospective employees with different abilities. Please let us know if you need any accommodations during the recruitment process.

Join our Talent Community

Stay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you.

Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at rbc.com/careers.

Royal Bank of Canada