Pacific Fireplaces has been a trusted name in fireplaces and heat pumps in Greater Victoria for over 25 years. We're known for doing things properly--no shortcuts, no guesswork, and no gimmicks. We specialize in ductless heat pumps, as well as gas, wood, and electric fireplaces. Our team takes pride in being the company people call when they want things done safely, efficiently, and professionally.
We currently have one opening for the position of showroom receptionist/ sales assistant. This is a
full-time role
with some
seasonal considerations
--our busiest periods tend to be during the heating season (fall and winter).
About the Role
We're looking for someone who enjoys working with people and wants to grow their skills in a hands-on environment. This is a dual role that blends reception duties with in-house sales and admin support. You'll often be the first point of contact for our customers--whether by phone, email, or in person--and play a key role in guiding them toward the comfort solutions they need.
Duties for this role will include but are not limited to:
Greet clients in-person and over the phone with warmth and professionalism
Respond to email and phone inquiries promptly; route calls and messages appropriately
Assist customers on the showroom floor with product questions (training provided)
Prepare quotes, input sales data, and follow up with leads
Book service calls and manage scheduling logistics
Support the sales and service teams with administrative tasks
Keep the showroom clean, organized, and welcoming
Continuous learning of hearth products and relevant product knowledge in order to assist clients
Perform any other special duties as requested by manager
Requirements and Qualifications:
High school diploma
Minimum 1 year of customer service and/or administrative experience
Comfortable engaging with clients on a showroom sales floor (an asset)
Strong interpersonal and customer service skills
Basic math skills for invoicing and payment processing
Proficient with Microsoft Office (Word, Excel, Outlook)
Strong written and verbal communication skills
Friendly, positive attitude and professional demeanor
Ability to stay organized and manage multiple tasks at once
Fast learner with a proactive mindset
Able to work independently with minimal supervision as well as part of a team
Desire to learn and grow within a supportive, long-established local business
Job Types: Full-time, Part-time, Permanent
Pay: $20.00-$28.00 per hour
Benefits:
Dental care
Extended health care
Flexible schedule
Store discount
Vision care
Ability to commute/relocate:
Saanichton, BC V8M 2A5: reliably commute or plan to relocate before starting work (required)
Education:
Secondary School (required)
Experience:
administrative assistant: 1 year (preferred)
receptionist: 1 year (preferred)
Retail sales: 1 year (preferred)
Language:
English (required)
Work Location: In person
Beware of fraud agents! do not pay money to get a job
MNCJobz.com will not be responsible for any payment made to a third-party. All Terms of Use are applicable.
Job Detail
Job Id
JD2646883
Industry
Not mentioned
Total Positions
1
Job Type:
Part Time
Salary:
Not mentioned
Employment Status
Permanent
Job Location
Saanichton, BC, CA, Canada
Education
Not mentioned
Apply For This Job
Beware of fraud agents! do not pay money to get a job
MNCJobz.com will not be responsible for any payment made to a third-party. All Terms of Use are applicable.