Job Description

Doctors Vision Care is a locally owned Optometry practice, with five clinics in the greater Saskatoon area.

We are seeking a professional, dedicated and friendly receptionist. The successfull candidate will cover a 5 month receptionist leave during the spring and summer.

This role is an important link between our clinics and our patients, ensuring their experience is exceptional from the moment they contact us. As our receptionist, you will be the friendly face and warm voice that greets our patients and visitors.

Your key responsibilities will include:

Answering all phone calls, promptly and professionally, and ensuring callers receive accurate and helpful information. You'll also respond to texts and fax referrals to specialists. Managing appointment schedules and booking appointments for our optometrists with attention to detail. Confirming appointments and sending timely reminders to patients to ensure smooth clinic operations. Coordinating communication between our 3 main and 2 satellite clinics, efficiently transferring calls and information to ensure an integrated approach to patient care. Performing accurate and efficients pretests Helping patients with frame selection
Desired Skills & Qualifications

Prior receptionist or optometric experience required.

Excellent

communication skills

, both verbal and written (including proper grammar). A warm and welcoming demeanor. Strong organizational skills and the ability to multitask effectively in a fast-paced environment. Detail-oriented with an emphasis on accuracy to ensure a great patient experience. Tech-savvy and comfortable using various software for scheduling, communication and pretesting patients for eye exams. High degree of professionalism and a positive attitude in order to consistently deliver top-notch customer service. Willingness to learn and obtain new skills quickly
At Doctors Vision Care, we're more than just a team, we're a family. We offer a supportive collaborative work environment where every team member's contributions are valued and recognized. As our receptionist, you'll play a crucial role in the success of our clinics and contribute to the well-being of our patients.

If you're an enthusiastic individual with a passion for patient care as well as a knack for organization, we'd love to hear from you! Please submit your resume detailing your relevant experience and why you believe you'd be a great fit for our team.

Job Types: Full-time, Permanent

Pay: $16.00-$18.00 per hour

Additional pay:

Bonus pay
Benefits:

Company events Extended health care Vision care
Flexible language requirement:

French not required
Schedule:

Monday to Friday
Ability to commute/relocate:

Saskatoon, SK: reliably commute or plan to relocate before starting work (required)
Experience:

Optical: 1 year (required)
Language:

English (required)
Work Location: In person

Expected start date: 2025-04-01