Job Description

Who You Are

Office Manager (Full-Time)

Schedule:

Monday - Friday | 7:00 AM - 3:00 PM

Type:

Full-Time, Permanent

About the Role

Are you a naturally organized leader with a passion for helping people? We are looking for a dedicated

Office Manager

to serve as the heartbeat of our clinic. This is more than just an administrative role; you will be the primary point of contact for our patients and the leader of our support team, ensuring that our Physiotherapy and Massage Therapy services run seamlessly.

As the Office Manager, you will oversee a team of three part-time front desk staff and support six healthcare clinicians. Your goal is to facilitate a smooth patient experience, allowing our therapists to focus entirely on delivering exceptional care.

Key Responsibilities

Team Leadership:

Manage and mentor two part-time administrative staff members to ensure consistent, high-quality service.

Patient Coordination:

Act as the first point of contact--greeting patients, managing bookings, and handling phone/email inquiries with a warm, professional demeanor.

Clinic Operations:

Facilitate "patient flow" to ensure appointments stay on time and clinicians are supported throughout the day.

Administration:

Manage billing, record-keeping, and general office correspondence.

Clinic Care:

Maintain a clean, welcoming, and organized environment for both staff and patients in the treatment rooms, gym area, and bathroom.

Who are you

Friendly & Compassionate:

You enjoy interacting with people and genuinely want to help patients on their recovery journey.

Highly Organized:

You can juggle multiple tasks--from answering phones and completing excel spreadsheets to managing schedules--without losing your cool.

A Natural Leader:

You are comfortable directing a small team and taking ownership of office operations.

Community-Minded:

We prefer candidates who live locally and are looking for a

long-term career home

with us.

Why Join Us?

Stable Schedule:

Enjoy a consistent 7:00 AM - 3:00 PM shift with your weekends free.

Leadership Opportunity:

Take a pivotal role in a growing health-focused organization.

Collaborative Culture:

Work alongside a supportive team of therapists and administrative professionals.

How to Apply

If you are ready to lead our front-of-house team and help our clinic thrive, we want to hear from you! Please submit the following:

Cover Letter

(telling us why you're a great fit for a healthcare setting)

Resume

Desired Rate of Pay

Job Type: Full-time

Pay: $20.00-$30.00 per hour

Expected hours: 40 per week

Education:

Secondary School (preferred)
Work Location: In person