Position Summary
Foamcore Architectural Elements is seeking a professional and detail-oriented Receptionist to join our team in Niagara Falls, Ontario. As the first point of contact for our customers and vendors, the Receptionist plays a vital role in representing our brand and supporting daily business operations. This position will primarily focus on answering incoming calls, accurately entering orders, and processing purchase order documents.
Key Responsibilities
Answer and route incoming phone calls promptly and professionally.
Greet visitors and provide general support in a friendly and helpful manner.
Enter customer orders accurately into the order management system.
Prepare, review, and process purchase order documents.
Maintain and update customer and vendor records as needed.
Coordinate incoming and outgoing mail and courier shipments.
Provide general administrative support to the office team.
Maintain a tidy and organized front office and reception area.
Support other departments with clerical tasks as assigned.
Qualifications & Skills
High school diploma or equivalent required; post-secondary education in office administration or a related field is an asset.
Previous experience in a receptionist or administrative role preferred.
Proficiency with Microsoft Office (Word, Excel, Outlook).
Familiarity with order entry and document processing systems is an asset.
Excellent communication and customer service skills.
Strong attention to detail and data accuracy.
Ability to multitask and manage priorities in a fast-paced environment.
Professional demeanor and appearance.
Working Conditions
Standard office environment.
Monday to Friday work schedule.
Occasional lifting of office supplies or packages (up to 10 kg).
Job Type: Full-time
Pay: $18.50-$20.50 per hour
Expected hours: 37.5 - 44 per week
Ability to commute/relocate:
Niagara Falls, ON: reliably commute or plan to relocate before starting work (required)
Experience:
Receptionist : 2 years (required)
Work Location: In person
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