Job Description

We're looking for a warm, professional and enthusiastic person to join our team as a Receptionist/Office Assistant. We are a small Physiotherapy clinic that prides ourself on providing exceptional care for our patients and creating a welcoming, inclusive and supportive environment for our team and our patients. Our team is passionate about what we do and we love to learn and grow - we're looking for someone like-minded to learn and grow with us.

Job Responsibilities:

create an environment that allows everyone who enters our space to feel welcome and at ease schedule appointments, bill patients and collect payment. We use the Jane App clinic software process billings to insurers correspond with insurers, other medical professionals and law offices correspond via phone, email, text and fax in a professional manner; accurately field questions about the clinic and our practitioners end of day balancing of payments assist in managing clinic inventory and ordering of supplies fold and restock laundry and manage our laundry delivery service manage social media accounts light cleaning of the reception area

Qualifications/Attributes/Experience Required

excellent interpersonal and communication skills, both in person and in writing exceptional customer service skills that radiate compassion, warmth & welcome able to exercise discretion and confidentiality in dealing with patient records strong organizational and problem solving skills able to effectively prioritize tasks and multi-task able to work well with minimal supervision strong computer skills and accuracy in data entry, appointment scheduling and sales reconciliation

the following are assets:

1) experience working at a physiotherapy clinic or other health/medical clinic 2) experience with direct billing to insurers/extended medical companies 3) experience with the Jane App clinic software 4) Medical Office Assistant certification and/or equivalent experience or education

Hours of Work:

40 hours per week. Specific schedule has some flexibility and will be organized at time of hire. Weekdays only.
Please send your resume with a cover letter highlighting your strengths and outlining your availability and expected hourly wage. Only successful applicants will be contacted for an interview.

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Job Types: Full-time, Permanent

Pay: From $24.00 per hour

Expected hours: 30 - 40 per week

Benefits:

Company events Extended health care On-site parking Paid time off
Ability to commute/relocate:

New Westminster, BC V3L 5H1: reliably commute or plan to relocate before starting work (required)
Education:

Secondary School (preferred)
Experience:

Front desk/reception: 1 year (preferred)
Work Location: In person