Job Description

Job Overview

We are seeking a dedicated and organized Receptionist/Medical Office Assistant to join our healthcare team. The ideal candidate will play a crucial role in ensuring the smooth operation of our medical office, providing exceptional support to both patients and healthcare professionals. This position requires strong administrative skills, familiarity with medical terminology, and experience in managing electronic medical records.

Duties

Greet patients and visitors warmly at the front desk, ensuring a positive first impression. Schedule appointments and manage the boking calendar for healthcare providers efficiently. Maintain patient records accurately using electronic medical records systems such as CHR, Accuro, MedAccess. Handle multi-line phone systems to answer calls, respond to inquiries, and direct calls appropriately. Collect patient information, including insurance details and medical history, ensuring confidentiality and compliance with regulations. Assist in billing processes and verify insurance coverage for patients. Support administrative tasks such as filing, data entry, and maintaining office supplies. Collaborate with medical staff to ensure seamless patient care and clinic operations.

Qualifications

Previous experience in a medical or physiotherpy office setting is preferred. Familiarity with electronic medical records (EMR) systems is a plus. Strong understanding of medical terminology to communicate effectively with healthcare professionals preferred. Excellent organizational skills with attention to detail in managing patient records and appointments. Proficient in operating multi-line phone systems and other office equipment. Strong interpersonal skills with the ability to work well in a team-oriented environment. Prior administrative experience is beneficial, demonstrating proficiency in office tasks and customer service. Join our team as a Receptionist/Medical Office Assistant where you can contribute to providing quality care while developing your professional skills in a supportive environment!
Job Type: Full-time

Pay: $17.00-$18.00 per hour

Expected hours: 32 - 40 per week

Work Location: In person