Job Description

Receptionist/Interpreter
Internal/External Posting
Full-time Position
Location: Sioux Lookout, Ontario
Salary Range: $53,641 - $65,306 per annum
Reference #: 2023-093

If applying by email, indicate reference number in subject lineThe Receptionist/Interpreter is responsible for all reception duties as well as provision of interpreter services as requested by the Primary Care Team members. The Receptionist/Interpreter must have excellent public relations skills, communication skills, clerical skills, computer skills, and the ability to work in a demanding work environment.

The Receptionist/Interpreter is directly accountable to the Clinical Manager, Primary Care Team.

QUALIFICATIONS

• Persons of First Nations ancestry will be given preference (OHRC, Part II, Special Employment)
• Grade 12 high school diploma or equivalent
• Strong computer skills; proficiency in Microsoft Office a must
• Strong communication, organization, scheduling and time management skills in dealing with clients, families, peers and health care professionals
• Ability to communicate in one of the First Nations dialects of the Sioux Lookout Zone
• Ability to interpret information from allied health staff to patients in preferred First Nations dialect
• Ability to work independently with the flexibility to work as part of a team
• Knowledge and understanding of First Nations culture and issues relevant to the delivery of health care in the Sioux Lookout Zone.
• Ability to provide reception duties for the Primary Care Team and redirect queries to the appropriate source
• Ability to respond/redirect requests for information, made by telephone or in person
• Ability to perform the physical demands of the job
• Ability to take initiative, be adaptable, multi task, meet deadlines, and work independently in a fast-paced and ever-changing environment
• Ability to speak in one of the First Nation dialects in the Sioux Lookout area would be an asset
• Certificate or diploma in Secretarial Arts/Office Administration and/or Medical Secretary would be an asset

ROLES AND RESPONSIBILITIES\xe2\x80\xa2 Acknowledge arriving clients in a prompt and helpful manner\xe2\x80\xa2 Booking, coordinating and scheduling client appointments with the ability to prioritize appointments according to client needs and clinic schedule\xe2\x80\xa2 Coordinating client movements between departments

• Interpreting verbal information provided by physicians, allied health professions, support staff, visitors and community members - which may include explanation of preparations necessary for diagnostic tests and/or treatments ordered by allied health professionals.
• Operating the Primary Care Team switchboard by responding to incoming calls, taking and relaying messages, communicating information according to established procedures
• Actively empower clients to participate in their health care decision by providing information and teaching in their first language
• Prepare and forward requisitions for services to the appropriate recipient.
• Entering of data/visit information into the Electronic Health Record.
• Perform routine clerical tasks such as copying, faxing, filing, general typing
• Handling of sensitive/confidential material strictly in confidence in accordance with office policy
• Coordination of Cleaning and Maintenance requests for the Primary Care Team building
• Ordering and re-stocking of materials/supplies
• Provide assistance when requested and any other duties as assigned.

SLFNHA currently \xe2\x80\x9cStrongly Recommends\xe2\x80\x9d COVID-19 immunizations and requests your immunization status to be sent to our staff health department if successful in the recruitment process.

Please send cover letter, resume, three most recent employment references and an up-to-date Criminal Reference Check to:
Human Resource Department
Sioux Lookout First Nations Health Authority
P.O. Box 1300, 61 Queen Street
Sioux Lookout, ON P8T 1B8
Phone: (807) 737-1802
Fax: (807) 737-2969
Email: Human.Resources@slfnha.com
Closing Date: Open until Filled

The SLFNHA wishes to thank all applicants in advance. However, only those granted an interview will be contacted.
For additional information regarding the SLFNHA, please visit our Web-site at www.slfnha.com
SLFNHA is a proud supporter of Mikinakoos Children\'s Fund. To find out more, visit www.mikinakoos.com

Sioux-Hudson Employment Services