Job Description

Maple Leaf Wheelchair is seeking a friendly, organized, and dependable Receptionist / Customer Service Representative to join our team. This role is the first point of contact for our customers and plays a key part in providing excellent service to individuals, families, and healthcare providers.

If you enjoy helping people, multitasking, and working in a supportive office environment, we'd love to hear from you.

Responsibilities

Greet customers and visitors in a professional and welcoming manner Answer incoming phone calls and respond to customer inquiries Assist customers with information about products and services Process paperwork, and vendor records accurately Communicate with internal staff to ensure smooth daily operations Maintain a clean, organized reception area and office area Provide compassionate and respectful service to all customers

Qualifications

High school diploma or equivalent Previous receptionist or customer service experience preferred Strong communication and interpersonal skills Basic computer skills (email/ data entry/microsoft office Ability to multitask and stay organized in a busy environment Professional, friendly, and patient demeanor Bilingual skills are a plus (but not required)

What We Offer

Supportive and team-oriented work environment Training provided Opportunities for growth within the company
Job Type: Full-time

Pay: $19.00-$21.00 per hour

Benefits:

Extended health care
Application question(s):

Have you attended a Canadian University or College
Experience:

customer service: 1 year (preferred)
Work Location: In person