Receptionist/customer Service Representative

Guelph, ON, CA, Canada

Job Description

Family Pet Services is one of a kind Canine Enrichment Centre offering dog boarding, daycare and training. We are looking for full time (35.5 hours per week) OFFICE ADMINISTRATIVE ASSISTANT / RECEPTIONIST. If you are a candidate that excels at customer service and loves dogs, this is the job for you.

We are a very fast-paced environment, and all candidates must possess exceptional skills at multitasking, attention to detail, following precise protocols and instructions, and have innate ability to work under pressure with a calm, kind and pleasant disposition. This is not a seasonal or temporary position.

WORK SCHEDULE:

Sundays 8am-2pm, Mondays 7am-2pm and 3-7:30pm, Tuesdays 7am-1pm, Wednesdays 7am-1pm, Thursdays 7am-1pm

LOCATION:

12061 Guelph Line, Campbellville, ON, L0P 1B0

JOB DESCRIPTION:

The job involves (but not limited to):

Reception/administrative duties - providing exceptional customer service and working with clients, answering phone calls, scheduling appointments, answering emails, data entry, inventory, payroll, paperwork, social media, creative content writing, selling products and services, providing administrative assistant duties to the management team as required*.

Cleaning duties - daily facility maintenance including (but not limited to) vacuuming, mopping, dusting, sterilizing, washing dishes, laundry, and other cleaning duties as required*.

Basic dog handling duties - You will be required to learn about dog psychology as well as basic dog handling and leash skills in order to be able to escort dogs in and out of the facility, shuttle dogs safely to and from facility and be able to assist dog supervisors with the pack if required*.

Driving duties - shuttling dogs to and from facility as required in a company car. Must have a clean driving record and a G Class License.

*You will be required to do additional administrative duties by the management.

REQUIREMENTS:

We are looking for a positive, caring and kind individual who is dedicated to pursuing a career in customer service. You must be extremely personable, love helping people solve problems, detail oriented, hard working, dedicated, reliable, punctual, independent, self motivated, able to take and follow direction, team player, problem solver, kind, patient, calm and confident. Minimum 1 year administrative or reception experience required. Must love dogs! Must be comfortable handling all breeds and temperaments of dogs. Being able to stay calm under pressure in a very fast paced environment with ALL TIME POSITIVE ATTITUDE IS A MUST!

Job Types: Full-time, Permanent

Pay: $20.00-$23.00 per hour

Benefits:

Paid time off Store discount
Work Location: In person

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Job Detail

  • Job Id
    JD3355324
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Guelph, ON, CA, Canada
  • Education
    Not mentioned