TBJ LLP is a mid-sized CPA firm located in Prince George, BC. We have fostered a team environment where families and work / life balance are considered key to success. We strive for excellence through collaboration within our team.
We are seeking a dynamic and friendly Receptionist/Client Services professional to join our team! This vital role offers the opportunity to be the welcoming face of our organization, ensuring smooth daily operations and exceptional client interactions. As the first point of contact, you will manage front desk duties, handle multi-line phone systems, and provide outstanding customer service. Your organizational skills and office management expertise will help create a positive environment for both clients and colleagues. This position is perfect for someone eager to contribute to a professional setting.
You are reliable, attentive and your attention to detail is essential. You have the ability to adapt and be flexible to changing priorities, demands and deadlines.
Responsibilities
Greet visitors and clients warmly, creating a positive first impression of our organization
Manage multi-line phone systems, directing calls efficiently and professionally
Handle front desk operations, including scheduling appointments and maintaining reception area and meeting rooms
Perform data entry, filing, and document proofreading to ensure accuracy and organization
Support office management tasks such as calendar management, supply ordering, and record keeping
Assist with clerical duties including photocopying, scanning, and mail distribution
Provide excellent customer support by addressing inquiries promptly and courteously
Utilize computer skills in Microsoft Office, and other office software to streamline workflows
Requirements
Proven office experience or administrative background with strong organizational skills
Excellent phone etiquette and customer service abilities
Proficiency in computer literacy including Microsoft Office Suite (Word, Excel, Outlook)
Experience with multi-line phone systems and front desk operations preferred
Experience processing point of sale payments and managing a cash reporting system
Strong typing skills with attention to detail for data entry and proofreading tasks
Knowledge of office management practices such as filing systems, calendar management, and time management techniques
Prior experience as a receptionist in a professional office, or personal assistant experience is advantageous
Are you a self-motivated individual who can take charge and get things done when called for? Do you have an upbeat attitude and willingness to help others? Do you want to have fun at work with a great team?
Join us to be part of a vibrant team dedicated to delivering exceptional service while honing your administrative expertise. We value energetic professionals who thrive in fast-paced environments and are committed to supporting our clients' needs every day!
We offer a competitive salary commensurate with experience
Visit our website at: www.tbjllp.com
Job Type: Full-time
Pay: $20.00-$23.00 per hour
Expected hours: 37.50 per week
Benefits:
Dental care
Employee assistance program
Extended health care
Life insurance
Paid time off
RRSP match
Experience:
Reception : 1 year (preferred)
Administrative: 1 year (preferred)
Work Location: In person
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