Job Description

Overview

We are seeking a highly organized and professional Receptionist/Administrative Assistant to join our team. We are looking for someone who is highly dependable and detail-orientated. The ideal candidate will serve as the first point of contact for our patients and visitors, providing exceptional customer service and administrative support. This role requires a friendly demeanor, strong communication skills, and the ability to manage multiple tasks efficiently in a fast-paced environment.

About Us

We are a busy and welcoming physiotherapy clinic dedicated to helping our patients move with ease and to live healthier lives. Smithwick's Physiotherapy is a family-owned clinic with over 100 years of history, proudly serving the Saskatoon community since its founding in 1921. Our team is passionate about delivering high-quality care in a warm and professional environment.

Duties

Greet clients and visitors warmly, ensuring a positive first impression. Take payments and bill insurance providers such as SGI, WCB, Canada Life, SunLife etc. Schedule appointments and manage bookings efficiently Daily and bi-weekly billing/reconciliations. Perform data entry tasks accurately and efficiently, maintaining up-to-date records. Handle filing and organization of documents to ensure easy access to information with accuracy and confidentiality. Provide clerical support including typing, proofreading, and preparing correspondence. Utilize Microsoft Office and Google Workspace applications for various administrative tasks. Support customer service efforts by addressing inquiries and resolving issues promptly. Maintain the cleanliness and organization of the front desk area.

Skills

Proficient in Microsoft Office Suite (Word, Excel, PowerPoint) and Google Workspace. Strong computer skills with experience in data entry and clerical duties. Excellent customer service skills with a focus on client satisfaction. Knowledge of how to use social media and maintain a social presence. Familiarity with multi-line phone systems and effective phone etiquette. Exceptional organizational skills with the ability to prioritize tasks effectively. Strong typing skills with attention to detail for proofreading documents. Previous experience in a medical office is preferred but not required. A desire for a long term, full-time role where you can grow with the team.

How to Apply

We encourage applicants to

apply in person

with your resume and a brief cover letter outlining why you are the right fit for our clinic or apply online or via email to cassidy@smithwicksphysiotherapy.com. We thank all applicants for their interest. Only those selected for an interview will be contacted.

Job Types: Full-time, Permanent

Pay: $18.00-$22.00 per hour

Benefits:

Extended health care On-site parking Paid time off
Language:

English (required)
Work Location: In person