Job Description

RECEPTIONIST / ADMINISTRATOR

ABOUT AIRTEK ONTARIO

At Airtek Ontario, we power the future of home energy efficiency. We are looking for a Receptionist / Administrator who brings professionalism, organization, and a positive attitude to every interaction. Join our team in Richmond Hill and help keep our operations and customer experience running seamlessly.

As the first point of contact for our company, you will play a key role in delivering outstanding customer service and ensuring smooth day-to-day operations in both the office and warehouse environments.

OUR CULTURE: PROFESSIONAL, PURPOSEFUL, AND GROWING TOGETHER

At Airtek Ontario, we believe success begins with people who care -- about customers, quality, and continuous improvement. We are a fast-growing, team-oriented company where professionalism meets opportunity. If you thrive in a dynamic setting, value efficiency, and take pride in doing things right the first time, you'll find your place here.

THE OPPORTUNITY

As the Receptionist / Administrator, you'll be responsible for handling front-desk reception, administrative coordination, and basic logistics support such as order tracking and supplier communication. You will ensure daily operations run smoothly by supporting management, sales, and warehouse teams.

You will be the right fit if:

You are positive, professional, and dependable. You communicate clearly and courteously with customers, suppliers, and team members. You are organized, proactive, and have strong attention to detail. You can manage multiple priorities calmly and efficiently. You take initiative and enjoy contributing to a growing, fast-paced organization.

KEY RESPONSIBILITIES

Greet and assist clients, suppliers, and visitors in person, by phone, or by email. Manage administrative tasks including scheduling, document preparation, and record keeping. Process incoming and outgoing mail, courier deliveries, and freight shipments. Support logistics coordination, including order tracking, purchasing, and supplier communication. Prepare and manage purchase orders, invoices, and related documentation. Maintain accurate company records, contact lists, and inventory tracking reports. Ensure office and warehouse supplies are stocked and organized. Maintain a clean, professional, and well-presented front office area. Assist management and team members with administrative projects as required. Perform other duties as assigned to support daily operations.

QUALIFICATIONS

2+ years of experience in administrative, reception, or customer service roles (office or warehouse environment preferred). Excellent communication and interpersonal skills, both written and verbal. Proficiency in Microsoft Office (Word, Excel, Outlook); familiarity with QuickBooks or CRM systems is an asset. Strong organizational skills with the ability to multitask effectively. High attention to detail and accuracy in administrative work. Ability to lift up to 30 lbs and work occasionally in warehouse conditions. High school diploma required; college diploma or certificate in office administration an asset.

WHAT WE OFFER

Supportive, team-oriented, and growth-driven work environment. On-site training and development opportunities. Free parking and easy access to major highways. Employee discounts on HVAC and energy-efficient products. Opportunities for career advancement within a growing company.

WORK SCHEDULE

Weekdays Some evenings or weekends may be required based on seasonal demand

JOB TYPE:

Full-time, approx. 40 hours per week

PAY:

Salary starting from $38,000/per year, commensurate with experience.

WORK LOCATION:

In person, Richmond Hill, Ontario

LANGUAGE

Fluent in written and spoken English (required) Second Language an asset

APPLICATION DEADLINE: November 7, 2025

EXPECTED START DATE: As soon as possible

Job Type: Full-time

Pay: From $38,000.00 per year

Benefits:

On-site parking Store discount
Experience:

Front desk: 1 year (preferred) Administrative experience: 1 year (preferred)
Language:

another language (preferred)
Work Location: In person