Job Description

About the Role

We're looking for a highly organized and people-focused

Receptionist/ Event Admin Specialist

to join our front-office team. In this role, you'll be the first point of contact for incoming calls and client inquiries, while also supporting our admin operations behind the scenes. Think of yourself as the friendly voice of our brand and the organizational backbone of our office!

Key Responsibilities

Answer and direct incoming phone calls with a courteous and professional tone Respond to email and online inquiries, providing basic rental info or forwarding to the right team Maintaining booking calendars Support with order entry, invoicing, contract creation, and payment processing Maintain accurate customer records and organize digital files and documents Coordinate with our clients, warehouse, and logistics teams to ensure smooth day-to-day operations Greet walk-in clients, assist with general questions, or redirect to the appropriate staff member Provide basic event-related support when needed (product availability, pricing, etc.) Help maintain a clean and tidy showroom and front end space!

What We're Looking For

Strong communication skills (both verbal and written) Professional, positive attitude and excellent phone etiquette Organized, detail-oriented, and able to juggle multiple tasks at once Comfortable working with office software such as Microsoft Office Use our internal rental software system to create quotes, contracts, and invoices accurately and efficiently Previous experience in an administrative, reception, or customer support role is preferred Bonus: Experience in events, hospitality, or rentals is a plus but not required
Job Types: Full-time, Permanent

Pay: $17.00-$24.00 per hour

Additional pay:

Overtime pay
Benefits:

Dental care Extended health care On-site parking Paid time off
Flexible language requirement:

French not required
Schedule:

8 hour shift Monday to Friday
Application question(s):

Why do you think you would be a good fit for this role?
Work Location: In person