Job Description

About Us

GTA Psychology is a professional, fast-paced, expanding company that provides psychological services, including assessments and therapy, with a focus on rehabilitation psychology.

We are seeking a highly organized, detail-oriented and enthusiastic Receptionist to join our team. As the first point of contact for our office, you will play a crucial role in providing excellent customer service and ensuring smooth operations through email, phone and face-to-face interactions. The ideal candidate will have strong administrative skills, be proficient in phone systems, and have a passion for delivering exceptional customer service. They will also perform a variety of clerical and administrative tasks in order to support and ensure that services are provided in an effective and efficient manner.

Job information

Our company is looking for a receptionist whose job responsibilities include but are not limited to:

Answering the phones and emails

Scheduling appointments

Following up on missed or cancelled appointments

Maintaining confidential information

Organizing and putting away office supplies

Filing documents

Checking in clients

Assisting with clients

Communicating and working with Referral companies

Ability to work the hours required

Strong work ethic, organizational skills, efficient, flexibility and time management

Highly organized and detail-oriented

Strong communication skills

Ability to work independently and wear multiple hats to create growth

Experience with Microsoft Office/ Excel/Google Docs

Examples of Duties

Greet all patients/visitors to the office and answer/direct inquiries

Responsible for answering all phone calls and email queries from existing and referred companies

Schedule and confirm appointments for clients

Contact and schedule potential new patients

Provide office support services, including filing, faxing, scanning documents, photocopying, data entry

Develop professional, respectful relationships

Maintain the cleanliness of the office

Qualifications:

Above average interpersonal, oral & written communication skills

Pervious experience in reception is considered an asset

Demonstrated effective problem solving, critical thinking & the ability to prioritize in a office environment

Benefits:

Casual dress On-site parking
Education:

Post-secondary Education in Office Administration or a combination of experience & relevant education
Experience:

Receptionist/Administrative assistant: 2 years (preferred) Psychological and Rehabilitation experience
Job Type: Part-time/Full-time

Hourly wage from: $18-19/hr

Expected hours: 25-40 hours per week

Position NOT ideal for Students- Office Hours are Monday-Friday 8am-4:30pm.

Only applicants selected for interviews will be contacted

Job Types: Full-time, Part-time

Pay: $18.00-$19.00 per hour

Benefits:

Casual dress On-site parking
Education:

Secondary School (preferred)
Experience:

Front desk: 1 year (preferred) Administrative experience: 1 year (preferred)
Work Location: In person